Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6651412

Знание языков

Английский — свободно

Дополнительная информация

Viktoriia Bondarchuk
[открыть контакты](см. выше в блоке «контактная информация») | E: [открыть контакты](см. выше в блоке «контактная информация») 96 Whampoa Dr., Singapore 320096


PROFESSIONAL
SUMMARY

Retail and costumer relations specialist with a wide experience in sales and delivering excellent customer services to the clients. A diligent professional with financial and analytical skills who is highly competent in handling complex matters and accomplishing goals in a professional way.


WORK HISTORY

SALES EXECUTIVE
TWG Tea | Singapore

10/2018 to CURRENT

Managed direct sales; Assisted clients on a regular basis providing them with detailed, professional consultation and objective advice; Regularly worked with client documentation and databases; Handled enquiries
and constantly checked satisfaction with service; Offered efficient services to customers by identifying their inquires and giving confident and professional impression; Coordinated deliveries and accurately organized the work process achieving targets within set timeframes;

GUEST RELATIONS MANAGER
Maison Ikkoku | Singapore

09/2017 to 09/2018

Responded to customer requests, offering excellent support and tailored recommendations to address needs; Partnered with all team members to deliver services that support company objectives, consistent with corporate values; Built outstanding client relationships through effective communication and teamwork for continued customer satisfaction and loyalty, and collected customer feedback and delivered reports to leadership to promote correction.


SKILLS

Customer-oriented approach and ability to build partnership and mutual trust relationship
Inter-personal skills and knowledge of business etiquette Problem-solving and negotiation skills

Ability to work independently and as a dedicated team member High computer skills, awareness of all major programmes


EDUCATION

Junior specialist in Finance and Credit (With honours ) 2014
Economic collage " KNEU" , Kyiv
Bachelor degree in Finance and Credit (With honours )2017
Kyiv National Economic University , Kyiv


Additionally passed exams and received such certificates:
•National depository certificate
•Trading certificate.
•1C certificate
•Python


ADDITIONAL INFORMATION
In 2016 successfully completed a student summer exchange program Work and travel USA.