Контактная информация

Соискатель указал телефон и эл. почту.

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Дополнительная информация

Curriculum vitae

PERSONAL INFORMATION Kostiantyn Andrushchenko
Glushko 16, Odessa, Ukraine
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Sex Male | Date of birth 17 Aug 1995

WORK EXPERIENCE

02/022018–10/07/2019 Bartender
Blah Blah bar, Praha (Czech Republic)
-Preparing signature drinks in the menu
-Infusions, homemade cordials, syrups, purees.
-Numerous classic cocktail recipes and history of those drinks
-Huge portfolio knowledge of different spirits.
14/09/2015–10/12/2017 Customer Care Specialist
Conduent, Praha (Czech Republic)
-Responding to telephone inquiries and complaints using standard scripts and procedures.
-Gathering information, researches/resolve inquiries and logging customer calls.
-Preparing standard reports to track workload, response time and quality of input.

11/07/2014–10/08/2015 General manager of lounge bar
Kindzadza, Praha (Czech Republic)
- Managed team of 10 workers.
- Efficient shift scheduling
- Hiring, interviewing, training new people.
- Monitoring the set - up of the bar, lounge, private functions, and hospitalities.
Maintaining the highest level of employee/guest relations.
04/06/2012 Volunteer teaching in summer school
Prviate school "Krok", Odessa (Ukraine)
-Teaching elementary students English.
-Organizing and engaged in recreational activities and sports.
-Taking care of certain groups of (14-18) children during the excursions and move outs.
- Encouraging curiosity, exploration, and problem-solving appropriate to children's
developmental levels
EDUCATION AND TRAINING

Bachelor in Business Administration EQF level 6
01/10/2016– The Czech University of Life Sciences, Prague (Czech Republic)
05/06/2019
-Business Economics
-Management and Marketing
-Banking, Retailing and Accountancy
-Human Resource Management
- -International Finance and Trade

d'Overbroeck's Sixth Form in Oxford
10/06/2011–
d'Overbroeck's College, Oxford (United Kingdom)
12/09/2011

08/06/2010–09/10/2010 Certificate in advanced English EQF level 4
Brooke house college, Market Harborough (United Kingdom)

PERSONAL SKILLS

Mother tongue(s) Russian
Other language(s)

English
UNDERSTANDING SPEAKING WRITING
Czech
Listening Reading Spoken interaction Spoken production
C1 C1 C1 C1 B2
B2 B2 B1 B1 B1
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages

Communication skills -Good communication skills gained through my experience as a general manager
-Excellent contact skills with children gained through my experience as a summer school
volunteer teacher.
-Excellent contact skills with customers gained during customer care specialist work(Especially
compromising, helping and navigation customers under stressful conditions, negotiating the
conflicts of a customer with the company).

Organisational / managerial skills- Leadership (managerial experience)
- Ability to work in a team
- Problem-solving skills
- Fast-learner
- Analytical/quantitative skills
- Flexibility/adaptability
- Technical skills

Digital skills -Proficient command of MS Word; Excel; Project; Access; Powerpoint.
-General knowledge (navigation; simple tasks) Adobe Photoshop; Premiere, Cinema 4d.
-Good command in SAS Enterprise Guide.