Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6921344/

Опыт работы

Customer service manager

с 10.2021 по 10.2025 (4 года)
Delta High End Appliance Repair, Харків (Послуги для населення та бізнесу)

My responsibility was to communicate with customers via text and phone calls. Scheduling appointments between the clients and technicians for their repairs and recalls. Setting up billing processes and following up with clients on outstanding invoices and estimates
/quotes.

Sales Manager/Customer service specialist

с 06.2019 по 09.2021 (2 года 4 месяца)
Glutality, Kharkiv (Medicine, pharmacy)

My role was understanding the needs of the patients, asking for their delivery information and transferring them to a Doctor for an on-call consultation.

Sales Manager/Customers support specialist

с 07.2018 по 05.2019 (11 месяцев)
Calstate moving and storage, Kharkiv (Transportation and logistics)

My role was to respond to inbound calls from customers who wished to track their items, I worked with a CRM system and excel spreadsheet to provide the necessary information regarding each client's needs and to also offer solution to their inquiry.

Образование

Kharkiv National Medical University

Medicine, Kharkiv
Высшее, с 2015 по 2021 (6 лет)

Дополнительное образование и сертификаты

Canvas

2 weeks

Знания и навыки

• MS Excel
• MS Word
• MS Office
• MS PowerPoint
• CRM
• HTML
• CSS
• Google
• JavaScript
• HubSpot
• Google Calendar
• Full adaptation to work within the team.
• Willingness to learn
• HouseCAllPro
• Jill's Office
• ProMoving
• Canvas
• Amazon seller central
• Organizedness
• Adaptability
• Management of CRM
• Discipline
• Active sales
• Conflict-free

Знание языков

Английский — свободно

Рекомендации

Edikan Samuel

Edikan Samuel

Customer service representative, Glutality

Дополнительная информация

HOBBIES:Traveling, Writing, Reading, Chess, Reading books.
ADDITIONAL SKILLS: Proficient in Microsoft office and adobe photoshop and Lightroom.
Creative skills in art and media content creation.