Контактная информация

Соискатель указал телефон, эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7025016

Опыт работы

Writer/Research Analyst

с 01.2022 по 03.2022 (2 месяца)
ATB Practical Longevity, Toronto (Retail)

•Organize of work on voluminous texts with the participation of several technical writers, experts, and analysts,
•Write and edit texts (articles, web-content of any kind, regulations, instructions, manuals / guides, and other technical documentation),
•Knowledge base maintenance (archiving of all collected and written materials),
•Participate in employee training
•Present the results of the team's work to meetings with management and clients,
•Prepare analytical works, if so, will be requested by AAA
•Participate in actual tasks/business processes required by AAA

Copywriter

с 07.2021 по 12.2021 (5 месяцев)
Deep Knowledge Group, Kharkov (Healthcare and Financial Industry)

•Wrote the articles for Deep Knowledge Group websites and media cooperation.
•Wrote the materials for books planned for publishing by Deep Knowledge Group under the Director’s supervision.
•Proofread materials for books planned for publishing by Deep Knowledge Group under the Director's supervision.

Copywriter

с 03.2019 по наст. время (5 лет 3 месяца)
FirstOrderCode, Kharkiv (Marketing, advertising, and PR)

1. Write engaging product descriptions
2. Manage high-volume workload in a fast-paced environment.
3. Use keywords and SEO knowledge to strengthen content rank.
4. Balance multiple task and project for multiple clients

Chief Customer Relations Officer

с 03.2018 по наст. время (6 лет 3 месяца)
Ahead, Київ (Ahead owns multiple brands including Powerdewise, Letit.Beer, YelloWay, YouMic, and Lafit Fitness Club on Amazon.)

1. Oversee the answering of customers’ messages by customer support representatives on Amazon Seller-Central for all AHEAD products (over 25) and all accounts (10).
2. Oversee the answering of customers’ emails by customer support representatives via Gmail.
3. Receive phone calls from clients for all AHEAD products
4. Chat with clients on Skype, Viber, WhatsApp, Telegram/Facebook
5. Create and constantly update guidelines (tutorial) for customer support representatives
6. Provide answers to Frequently Asked Questions on Amazon
7. Articles, texts, sales letter writing.
8. Write sellers’ feedback and product reviews conversion letters
9. Content Management.
10. Create and constantly update responses to Frequently Asked Questions on the company’s website,
11. Create and Constantly Manuals and Guides for customers on the company’s website
12. Product listing and description advisor.
13. Production and design support advisor.
14. Marketing and sales advisor.
15. Coordinate customer relations projects.
16. Comment on customer reviews on Amazon.
17. Immediately answer with apology and solution for negative reviews.
18. Answer with keywords and cross-sales for positive reviews for all AHEAD products.

Content/News Writer

с 10.2017 по 01.2018 (3 месяца)
Legit.ng (Genesis Media global consumer Internet Company), New York (Media)

1. Researched news sources for given topics
2. Wrote Nigeria-Based topics and posted them on the company’s website across multiple news categories including entertainment
3. Managed website content

Freelance Content Writer

с 08.2017 по 03.2020 (2 года 7 месяцев)
FDS IT Consult, Kharkiv (IT)

1. Collect resources based on the subject matter to write informative and organized articles.
2. Familiar with the use of keywords and SEO content.
3. Effectively communicate with clients to know their expectations.
4. Write website contents including short articles and reviews

Freelance Academic Writer

с 08.2017 по 01.2018 (5 месяцев)
Livingston Research, London (Academic Writing)

1. Collected resources and information online based on the topic to write informative and organized articles.
2. Regularly wrote for a variety of clients.
3. Anticipated the needs of clients by providing the best content.
4. Communicated with clients, effectively.

Online English Teacher Aug. 2017 – Jan. 2018

с 08.2017 по 01.2018 (5 месяцев)
Learntalk, Manila (Education and science)

1. Taught English to students of various levels
2. Used an online classroom platform for communication with the students
3. Wrote a feedback letter to each student after each session
4. Carried out English proficiency tests for committed students from time to time

Copywriter

с 03.2017 по 03.2019 (2 года)
ILoveBargain Asia, Kharkiv (Marketing, advertising, and PR)

1. Wrote engaging product descriptions.
2. Managed high-volume workload in a fast-paced environment.
3. Kharkiv
4. Balanced multiple tasks and projects for multiple clients.

Outbound Sales Representative

с 05.2016 по 07.2016 (2 месяца)
Banc Delux, Kharkiv (Sales)

1. Advertised and sold the company’s goods and services to potential customers.
2. Identified potential clients and followed up on leads from client contacts and official sources.
3. Used the provided database to call new leads.

Copywriter

с 03.2016 по наст. время (8 лет 3 месяца)
DiscountReactor, Kharkiv (Marketing, advertising, and PR)

1. Write engaging product descriptions
2. Manage high-volume workload in a fast-paced environment.
3. Use keywords and SEO knowledge to strengthen content rank.
4. Balance multiple task and project for multiple clients

Образование

Karazin Business School

Econimics, Kharkiv
Высшее, с 2017 по 2019 (1 год 4 месяца)

V.N Karazin Kharkiv National University

Medicine, Kharkiv
Высшее, с 2013 по 2017 (4 года 5 месяцев)

Знания и навыки