Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7535950/

Опыт работы

Customer support representative

с 09.2021 по 05.2022 (8 месяцев)
Bolt Food, Дистанційно (Послуги для населення та бізнесу)

-Communicating with customers through various channels.
-Acknowledging and resolving customer complaints.
-Processing orders, forms, applications, and requests.
-Handling customer complaints.
-Responding promptly to customer inquiries
-Communicating and coordinating with colleagues
-Providing feedback on the efficiency of the customer service process
-Ensure customer satisfaction and provide professional customer support.
-Managing a team of junior customer service representatives.

Director/Founder

с 01.2019 по 09.2021 (2 года 8 месяцев)
Golden Elephant Ltd(Thai massage salon), Ужгород (Послуги для населення та бізнесу)

-Development, support, and update the company's website.
-Accounting and reporting.
-Development of targeted advertising, raising the company's rating.
-Customer service, and communication with partners.
-Registration of permits, and communication with international institutions and government agencies.

CNC Setter Operator

с 04.2017 по 01.2019 (1 год 9 месяцев)
Guhring Ltd., Інші країни (Металургійна промисловість, металообробка)

-Manufacture and regrind cutting tools according to drawing.
-Monitor product quality throughout the process.
-To dress and maintain grinding wheels and make machine adjustments and troubleshoot setup issues.
-To maintain product specifications and quality by inspection using the correct measuring equipment/devices.

Знания и навыки

• Організованість
• Налаштування ПЗ
• Customer orientation
• Користувач ОС Windows
• Прошивка пристроїв
• MS Office
• JavaScript
• HTML
• CSS
• CorelDRAW
• Git
• Jira
• Zendesk

Знание языков

• Украинский — свободно
• Английский — выше среднего
• Русский — свободно
• Чешский — средний
• Польский — средний