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Опыт работы

QA engineer

с 09.2025 по наст. время (5 месяцев)

My experience in QA is 6 months; my key QA skills are writing test cases, bug reports, and analyzing the product. My soft skills are determination, communication, and emotional intelligence, which i’m using every time. It helps me to communicate with the team and set up the working process. My level of English is upper-Intermediate, so I can communicate freely with team and work with documentations.

Skills, that I have:
- Manual/API testing, Black/Grey testing, Web/Desktop/Mobile testing, Functional, Usability, Compatibility testing.
- Test design techniques: Test Plan, Bug reports, Test cases.
- SDLC, STLC knowledge, Squm, Kanban, Waterfall
- Basic SQL knowledge.
- Tools: Jira, TestRail, GitHub, Postman
- Web understanding: Client-server architecture, HTML/CSS

Customer support representative

с 03.2025 по 05.2025 (3 месяца)
SharksCode, Київ (IT)

- Analyzed customer issues related to website functionality and identified potential defects;
- Reproduced user-reported issues and verified expected vs actual behavior;
- Collaborated closely with QA specialists, supervisors, and developers to clarify issues and workflows;
- Provided detailed descriptions of issues, including steps to reproduce and user scenarios;
- Verified fixes from the user perspective after issue resolution;
- Assisted in maintaining service quality by monitoring recurring issues and edge cases;
- Worked daily with real user data and high-traffic production environment.

Sales assistant

с 09.2023 по 01.2025 (1 год 5 месяцев)
Self-employed, Дистанційно (Приватні особи)

- Worked extensively with data validation and accuracy checks (pricing, quantities, reports);
- Maintained and updated Excel spreadsheets, identifying inconsistencies and errors;
- Verified correctness of product listings and order flows on the Amazon platform;
- Followed defined workflows and business rules while working with orders and reports;
- Coordinated tasks with the team and ensured process compliance;
- Gained experience with responsibility for end-to-end process quality.

Sales manager

с 05.2022 по 09.2023 (1 год 5 месяцев)
Attributes.com.ua, Київ (Роздрібна торгівля)

- Tested website functionality from an end-user perspective (product pages, checkout flow, order creation);
- Verified correctness of product data (descriptions, prices, quantities, images);
- Worked with CRM systems, validating order statuses and customer data accuracy;
- Identified and reported issues related to content, UI, and order processing;
- Participated in process improvements to reduce errors in order handling;
- Gained hands-on experience with real-world e-commerce systems.

Образование

National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute”

"Electronic Communications and Radio Engineering", Київ
Неоконченное высшее, с 2022 по 2026 (4 года)

Currently studying on 4th year

Дополнительное образование и сертификаты

English Prime, закінчив рівень С1 (Advanced)

2022-2023 12 місяців

Mate academy

2025, 3 month
Сертификат

Gamedev QA

2025, 2 month
Сертификат

Знания и навыки

• Користувач ПК
• Водійські права кат. B
• Здатність до навчання
• Онлайн-маркетинг
• Ведення CRM

Знание языков

• Английский — выше среднего
• Украинский — свободно

Дополнительная информация

I have strong understanding of manual testing, also know how Web works, and amplify my skills in SQL, API testing and Java. I know, how to work in team, by using Jira, TestRal, and communicate with people in Work Life Process. I know, how to do Grey box testing, Making test Plan, writing test cases and bug reports. I organize my work through different tools, which helps me to optimize my daily work. I quickly adapt to different conditions because I’m communicative and flexible. I always work on improving my skills, and trying to do new things in life, because life — is movement.