Michael
Customer service manager, Virtual Assistant
- Занятость:
- Полная занятость.
- Возраст:
- 28 лет
- Город:
- Харьков
Контактная информация
Соискатель указал телефон и эл. почту.
Фамилия, контакты и фото доступны только для зарегистрированных работодателей. Чтобы получить доступ к личным данным кандидатов, войдите как работодатель или зарегистрируйтесь.
Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7692649
Опыт работы
Customer Service Manager
с 08.2018 по 01.2020
(1 год 5 месяцев)
Home Alliance, Харків (Customer Service/Support for Home Appliances.)
*Receiving Incoming calls
*Making outgoing calls
*Handling of large request and responding to customers inqueries on a timely manner.
*Email support
*Appointment setting/cancellation, and many more.
Customer manager/Virtual Assistant
с 04.2017 по 08.2018
(1 год 4 месяца)
Graton Forte, Харків (Pharmaceuticals)
*Live chats
*Order tracking and delivery
*Customer experience
*Phone and Email support
*Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments
*Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance
Achievements - Promotion to managerial position after 6 months of employment
Customer service manager/Sales representative
с 02.2015 по 02.2017
(2 года)
Ninecor Inc., Харків (Retail)
*Phone support
*Email support
*Order tracking
*Order fullfillment
*Providing insights on customer shopping trends to support assortment selection and identify assortment gaps.
Образование
V.N Karazin Kharkiv National University
Medicine, Харків
Высшее, с 2013 по 2019 (6 лет)
Дополнительное образование и сертификаты
Language course.
1 year
Знания и навыки
Знание языков
Английский — продвинутый
Рекомендации
Dr Oji David
Head Of The Surgical Department, Graton Forte.
Дополнительная информация
I am a customer service professional commited to providing quality care in order to achieve ultimate customer satisfaction. With over ten years of experience, I have demonstrated the ability to establish and maintain outstanding communication and relationships with consumers from all over the world. I am dedicated to identifying customers' needs and delivering effective solutions to problems. With excellent time management skills combined with a superior knowledge of the customer service industry.
My goal is to enhance your business process by giving your customers a great deal of experience and quality service. I look forward to hearing from you.Thank you for your time and have a wonderful day.
Другие резюме этого кандидата
20 000 грн
Киев, Харьков, Удаленно
Полная занятость
PERSONAL PROFILE - An independent and self - motivated medical graduate with tested and proven business, procurement , sales and customer service skills.I am extremely motivated to develop my skills and grow professionally...
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