Владислав

Work experience:
Vladyslav Klymenko Customer support manager
Customer Support Manager, (English)
Community Moderator Shift Arts - Customer
Support Services Worldwide
Project:
ArchitechPro
Extensive experience working with customers (architechpro.com)
(Feb 2022 – Oct 2022)
Effectively dealing with administrative issues
Ability to make decisions independently during emergencies Advising clients on the
functionality of our
Great interest in conducting staff training applications (12 applications
Initiative, stress-resistant, always focused on results. based on Shopify)
Interacting with Shopify
admin panel
Sending customization
requests, fixing bugs, and
adding features to the
Skills: Education: development team
Conducting website
Programming languages: Courses GotIT development training for the
"Full-Stack JS Developer" team
HTML/CSS, JS, React, TS (in
progress) October 2021 - Present Customer support manager,
community moderator
Tools that I used in the (English)
course of my work to Zaporizhzhia College of
complete tasks: Shift Arts - Customer
Radio Electronics of the
Support Services Worldwide
VS Code, Figma, WebM, Zaporizhzhia National
Project:
Intercom, Front, Trello, Slack, Technical University
Zendesk, Microsoft Office, 2010-2014 Metaverse P2E Game
Google sheets, Google forms, "Wizardia"
1С, Notion, etc. Speciality: (wizardia.io)
"Design, manufacture and (Feb 2022 – Oct 2022)
Languages: maintenance of electronic
products" Answering community
Ukrainian - native questions about the project
Russian - native Qualification: Technician- Solving customer issues
English - Intermediate Designer Moderating chats in Discord
and Telegram
Maintaining a good and
friendly mood in chats
Creating posts, quizzes, and
contests

Contacts:
Phone: Email: LinkedIn: Telegram:
[открыть контакты](см. выше в блоке «контактная информация») [открыть контакты](см. выше в блоке «контактная информация») @klymenko-vladislav @vladislaviwe
 Work experience:
Vladyslav Klymenko
Customer Support Manager,
Community Moderator Customer support manager
PlatformaLP
(Sep 2021 – Feb 2022)

Consulting customers
Work preferences: regarding the functionality of
the site-constructor of
I feel comfortable when there is calmness, friendliness, and
landing pages
hospitality. Solving technical issues of
clients
I'm ready to easily replace any of the team members to complete Customization of client
landings using CSS, adding
the workflow.
scripts, searching for non-
I have a high level of work ethic, so I enjoy getting the job done standard solutions to
right and on time. implement the client's
request
Assistance in connecting
I'm preferably looking for a remote position. I would prefer to work
domains, subdomains, and
as a Customer Support Manager or Community Moderator. The best domain mail
option for me is tickets/calls including in English. Compliance with service
standards

This should be all the information you need to determine if we can work
together.

If you need any additional information feel free to contact me via email,
phone or Telegram.

Looking forward to our Zoom or Google Meet call.

Have a nice one!

Kirill Golikov
Recommendations: [открыть контакты](см. выше в блоке «контактная информация»)
CEO @ Shift Arts