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Frederick

Customer support representative

Рассматривает должности:
Customer support representative, Chat manager, Business intelligence developer
Вид занятости:
полная, неполная
Возраст:
28 лет
Город проживания:
Винница
Готов работать:
Удаленно

Контактная информация

Соискатель указал телефон и эл. почту.

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Опыт работы

Business development associate

с 10.2024 по наст. время (10 месяцев)
Rockglade Government Solutions, Remote (Marketing, advertising, and PR)

At Rockglade Government Solutions i was responsible for identifying and pursuing new federal government contracting opportunities,building relationships with government clients and industry partners, coordinating with internal teams on proposals, and staying updated on procurement trends and regulations. The role focuses on expanding the company’s presence in the federal marketplace.

Chat operator

с 12.2023 по 10.2024 (10 месяцев)
Aroa Agency, Remote (Telecommunications and networking)

At Aroa Agency I was in charge of handling real-time customer interactions via chat, provides support and information, documents conversations, and collaborates with team members. The role typically requires strong written communication skills, fast and accurate typing, basic technical proficiency, and a customer service mindset.

Customer support representative

с 05.2023 по 02.2024 (9 месяцев)
Ardmor windows and doors, Remote (Telecommunications and networking)

At Ardmor Windows and doors I was in charge of handling customers interactions, processes orders,resolves issues,support sales, maintains documentation,and stay informed about products.I worked closely with other departments to ensure customer satisfaction and contribute to the development of customer service strategies.

Call center operator

с 04.2021 по 09.2022 (1 год 5 месяцев)
Westbrook Realty, Remote (Marketing, advertising, and PR)

Westbrook Realty is a real estate company based in the United States. I was in charge of calling customers and trying to make them use our agents as their liaisons to either sell Or buy their properties. I would also call other agents to make our company help them organise their open houses and I would say I was effective at that.

Знания и навыки

  • MS Excel
  • Email
  • Google Docs
  • Google
  • Spreadsheet
  • Google Sheets
  • Twitter
  • Multitasking
  • Google Drive
  • Mail merge
  • Google Slides
  • Ability to work under pressure
  • Proficient interpersonal skills
  • High working capacity
  • Conducting online chats
  • Ability to work in multitasking mode
  • Fast typing
  • Receiving incoming calls
  • Management of CRM
  • The first line of support
  • Second line of support
  • Slack
  • Communicability
  • Competent oral and written language

Рекомендации

  • Bill lovering

    Bill lovering

    Supervisor, Rockglade government solutions

    Контактные данные скрыты
  • Brodrick

    Brodrick

    Supervisor, Westbrook realty

    Контактные данные скрыты

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