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Резюме от 26 апреля 2024

Frederick

Customer support representative

Занятость:
Полная занятость, неполная занятость.
Возраст:
26 лет
Город проживания:
Винница
Готов работать:
Удаленно

Контактная информация

Соискатель указал телефон и эл. почту.

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Опыт работы

Call center operator

с 01.2020 по 06.2022 (2 года 5 месяцев)
photza retouching studio, Remote (Media)

Calling clients to setup meetings with licensed representatives and also to talk to clients to make use of our services.

Customer support manager/logistics

с 12.2018 по 09.2020 (1 год 9 месяцев)
Buffalo market, Remote (Food industry)

Answering customers emails and phone calls, being super fast in coming back to customers- as emails and calls are answered immediately. Responding to customer messages and comments on social media, solving customer related problems and making sure that the customers are happy and they return to the company. Working with drivers to make sure orders are delivered on time , creating driver's routes ,dealing with driver related issues.

Customer service representative/ sales agent

с 01.2018 по 12.2018 (11 месяцев)
American income life, Remote (Finance, banking, and insurance)

Tasks calling clients to set up appointments with licensed representatives .Advising customers on a wide range of company products and services. Ensuring product information is accurate and up to date.

Call center operator

с 01.2018 по 12.2019 (1 год 11 месяцев)
Westbrook realty, Remote (Real estate)

Westbrook realty is a real estate company based in the US , I would usually call
customers and try to make them use our agents as their liaisons to either sell
or buy their properties . I would also call other agents to make our company
help them to organize their open houses and I was quite effective at that.

Знания и навыки

MS Excel Email Google Docs Google Spreadsheet Google Sheets Twitter Multitasking Google Drive Mail merge Google Slides Ability to work under pressure Proficient interpersonal skills High working capacity Conducting online chats Ability to work in multitasking mode Fast typing Receiving incoming calls Management of CRM The first line of support Second line of support Slack Communicability Zendesk

Знание языков

  • Английский — свободно
  • Ирландский — выше среднего

Рекомендации

Brodrick

Brodrick

Supervisor, Westbrook Realty

Контактные данные скрыты

Дополнительная информация

My goal is to get associated with a company where i can utilize my skills and gain further experience while enhancing the company's productivity and reputation.

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