- PRO
Vadim
Technical support specialist
- Рассматривает должности:
- Technical support specialist, Network engineer, Head of customer support, Customer support representative
- Вид занятости:
- полная
- Возраст:
- 29 лет
- Город:
- Киев
Контактная информация
Соискатель указал телефон , эл. почту и LinkedIn.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7913604/
Опыт работы
Network engineer
с 01.2022 по 11.2024
(2 года 10 месяцев)
RSG-Global, Київ (Телекомунікації, зв'язок)
Installed, configured, and maintained network equipment, ensuring
optimal performance and stability.
Troubleshot and resolved network issues, minimizing downtime and
maximizing network availability.
Created and maintained detailed documentation of technical visits,
including problem descriptions, solutions implemented, and equipment
updates.
Managed customer requests and maintained accurate equipment
databases, ensuring efficient service delivery and accurate inventory
tracking.
Personal assistant
с 04.2018 по 10.2021
(3 года 6 месяцев)
Meteor security, Київ (Охорона, безпека)
Maintained relationships with potential clients, effectively communicating
service offerings and addressing their needs.
Conducted on-site inspections of work locations to ensure compliance with safety and security standards.
Supervised personnel, providing guidance, training, and performance
feedback.
Inspected and verified the functionality of work equipment, ensuring its
proper operation and safety.
Customer support representative
с 07.2015 по 06.2016
(11 месяцев)
Neptune Eilat, Київ (Готельно-ресторанний бізнес)
Provided online customer support via chat and email, resolving servicerelated issues and ensuring customer satisfaction.
Assisted customers with technical and service-related inquiries, providing
clear and concise solutions.
PR agent
с 12.2014 по 06.2015
(6 месяцев)
“Privatbank”, Київ (Фінанси, банки, страхування)
Communicated with bank clients, providing information about products
and services and addressing their inquiries.
Promoted new banking services.
Managed customer accounts and ensured the confidentiality of personal
data.
Образование
EC KNEU
Оценочная деятельность и ведение бизнеса., Київ
Среднее специальное, с 2012 по 2015 (3 года)
Дополнительное образование и сертификаты
“Ulpan” Hebrew language courses
2016, 8 месяцев
“Burlington” English language courses
2016, 3 месяца
Знания и навыки
- MS Excel
- MS Office
- MS Word
- PC User
- MS PowerPoint
- Service Desk
- Blender
- Team management
- Troubleshooting
- Setting up network equipment
- Jira
- ClickUp
- DHCP
- Налаштування DNS
- VLAN
- IP (Internet Protocol)
- Комунікабельність
- MikroTik
- Налаштування VPN
- Cisco
- PRTG
Знание языков
- Английский — свободно
- Иврит — продвинутый
- Украинский — свободно
- Итальянский — начинающий
Дополнительная информация
Territorial defense of the Kyiv region
Instructor/Patrol
2022 – 2023
- Participated in patrols and conducted basic tactical instruction sessions
Israel Defence Forces
Staff Sergeant
2016 – 2019
- Served in high-pressure environments
- Managed communication devices and provided training to team members
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