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Опыт работы

Logistics manager

с 05.2019 по 05.2022 (3 года)
PJSK "Vetropack Glass Factory" Ukraine, Gostomel, Remote (Food industry)

S4HANA Regression Test (as SAP Key-user), SAP support (training and consulting) for logistics department, SAP S/4 HANA End-users training.
Member of the SAP support project for Vetropack Moldova (modules MM and QM).
Testing new processes in the SAP logistics module, writing manuals and training employees to work with new processes.
Participated in the negotiation of the Supply Contracts (logistics services and services for the repair and maintenance of vehicles). Tracking the fulfillment of the conditions under the Contracts (terms of work performance, payment for the work performed). Creating of reports (warehouse of finished goods and material warehouse), participation in the annual inventory.
Conclusion of Contracts for the purchase of returnable packaging (pallets, layers) from Vetropack customers. Tracking the fulfillment of the conditions under the Contracts for the purchasing and payment.

SAP Key-User (QM, SD, MM, BI/BW)

с 09.2016 по 05.2022 (5 лет 8 месяцев)
PJSK "Vetropack Glass Factory" Ukraine, Gostomel, Remote (Food industry)

Testing new SAP products in these modules, conducting training for End-Users (QM, SD, MM), participating in video and call conferences on SAP issues within the Vetropack group. Creation of reports for controlling, sales, logistics and quality departments.
Compilation of SAP User Manual Training Documentation.

Sales administrative manager

с 04.2015 по 05.2019 (4 года 1 месяц)
PJSK "Vetropack Glass Factory" Ukraine, Gostomel, Remote (Food industry)

Work as a sales manager in the SAP system, compiling reports for the sales department in BI / BW, ordering and promoting new types of products in Metastorm.
Preparation, drafting and signing of agreements, contracts, additional agreements with customers for the sale of the company's goods; reporting on balances, shipping, prices, sales, etc. by companies; preparation of documentation for new types of products; preparation of documents for conducting claims work with buyers; participation in the development of the budget for the year and Forecast quarterly; identification of customer needs; conducting a survey of buyers to determine the level of satisfaction with the work of the enterprise; work with buyers on the release of products according to applications and payment; control of payment and debt of buyers' companies; work to reduce customer debt; preparation of documents for shipped products: invoices, orders, delivery; search for new markets for products. Participation in production planning (weekly, monthly, quarterly, annual, long-term).
Representation of the company at Beer Kraft Festivals in Ukraine.

Senior operator (call-center)

с 06.2014 по 03.2015 (9 месяцев)
"Bezek" IT company, Izrael (IT)

Senior operator in the "Dorado" call-center of the Israeli IT company "Bezek".
Making calls to the client base (outgoing line), presenting the company's services over the phone, negotiating with customers, concluding transactions and recording the result in the company's accounting system.
Interviewing, staff training.

Lecturer (teacher) of Literature

с 06.2001 по 05.2014 (12 лет 11 месяцев)
Institute of Foreign Languages, Gorlovka (Education and science)

Lecturer at the Department of Foreign Literature (courses: foreign literature, Russian literature, children's literature, fundamentals of cultural studies, basics of rhetoric, basics of journalism, methods of teaching foreign literature, theory of literature, literary criticism; guidance on writing student scientific papers, guidance on the teaching practice of students).

2002 - 2005 completed full-time postgraduate studies in the specialty "Theory of Literature".

Scientific activity (writing a dissertation, publishing scientific articles).

Participation in scientific conferences (international, regional, university).
Development of guidelines for students in the specialties "Foreign literature", "Methods of teaching literature", "Fundamentals of rhetoric".

Drawing up plans for classes, test and control work, examination questions.

Participation in state examination commissions.

Lecturer (Teacher) at the Department of Phonetics of Foreign Languages ​​(part-time)

с 09.2000 по 07.2001 (10 месяцев)
Institute of Foreign Languages, Gorlovka (Education and science)

Teacher of practical phonetics of English.
Preparation of lesson plans.
Development of an auditing course.

Secretary of the Dean's Office of the Faculty of Humanities

с 08.2000 по 05.2001 (9 месяцев)
Institute of Foreign Languages, Gorlovka (Education and science)

Maintenance of administrative documents of the faculty.
Drawing up a schedule of classes.
Preparation of accreditation of the Department of Psychology.
Accounting and control of students' activities (systematization of the results of exams, attendance control, solving issues of student reporting).
Planning the working day of the dean's office, keeping minutes.
Control of the facts and terms of execution of orders and instructions, work with correspondence.

Образование

Institute of Foreign Languages

Full-time postgraduate studies in the specialty "Theory of Literature", Gorlovka
Высшее, с 2002 по 2005 (3 года)

Dissertation for the degree of candidate of philological sciences

Institute of Foreign Language

Faculty of Humanities, specialist; teacher of foreign (English) language, Russian language and literature, foreign literature, Gorlovka
Высшее, с 1995 по 2000 (5 лет)

Дополнительное образование и сертификаты

SAP S/4 HANA Basic Delta Training

2019, Kyiv

Complaint process SAP training

2019, Kyiv

Article Specification Cockpit (ASC) training (SAP)

2019, Kyiv

Elogate workshop "Process analysis, testing, training"

2016, Kyiv

BW reporting training

2015, Kyiv

SAP training SCM600 Business processes in the Sales system (SAP Ukraine LLC)

2015, Kyiv

Internship at the editorial office of the newspaper "Donbass" (journalism, editorial work)

2002, Donetsk

Secretary courses

1993-1995, Dimitrov

Знания и навыки

• Experience in negotiating, interviewing and training staff
• Management skills
• Responsibility
• Ability to analyze
• SAP ERP
• MS Power BI
• MS Excel
• MS PowerPoint
• MS Outlook
• Organizational skills
• Teamwork
• Ability to quickly learn new information
• Ability to prioritize
• Teaching

Знание языков

• Английский — продвинутый
• Украинский — свободно
• Русский — свободно
• Итальянский — выше среднего

Дополнительная информация

Personal qualities: organizational skills, communication skills, ability to analyze, independently make decisions, quickly learn new methods, purposefulness, ability to work in a team. Experience in administration and leadership.