Knarik

WORK EXPERIENCE
08/01/2021 – 18/10/2021 – Kharkov, Ukraine
Sales Manager, customer service (B2B)
MKR group of companies
· processing of incoming calls by phone, emailing, and online
chat,
· entering correct information into the CRM system (Bitrix24).
All applications go to CRM automatically; entering the most basic
Knarik information about the client manually,
· timely fulfillment of tasks for each client who is at the
Khachatrian decision-making stage,
· making 50-80 calls per day using the customer database to
Date of birth: 19/09/1992 sell or build long-term relationships with customers,
· processing an average of 120+ new applications/requests per
Nationality: Ukrainian month,
· filling out and submitting a daily and weekly report on key
indicators of the work done.
CONTACT
01/01/2020 – 01/01/2021 – Kharkov, Ukraine
 23 Str. du grand camp,, Apt.
123, Email Marketing Specialist
59310 Orchies, France Promodo
[открыть контакты](см. выше в блоке «контактная информация») · layout and implementation of e-mail, web-push, and Viber
 mailings for agency clients,
om
· Constantly improving the effectiveness of email marketing.
 [открыть контакты](см. выше в блоке «контактная информация»)

Referent, Assistant Manager
Clinic for Reproductive Medicine, LLC
· maintaining order in the document flow,
· preparing a plan for discussing topical/problematic issues at
a planning meeting,
· holding meetings,
· organization of conferences for the clinic staff (registration,
hotel reservations, ticket purchases),
· control of the validity period of certificates, medical
personnel certificates; assistance in collecting documents for
advanced training courses,
· ordering advertising products, business cards, medical
journals, letterheads,
· business correspondence/formation of documents in English.

04/11/2017 – 04/11/2018 – Kharkov; , Ukraine
B2B Manager
Profitime
· responsibility for the implementation of sales of the
company's products: increasing the level of sales,
· planning, analysis of market data,
· fulfillment of the sales plan,
· searching for potential clients,
· receiving and processing customer orders,
· keeping records of sales and customer base.
 07/11/2014 – 08/11/2017 – Kharkov, Ukraine
Sales Manager
Info Star
· conducting telephone conversations, informing about the
company's services,
· receiving and processing customer orders,
· identifying customers’ concerning the company products,
· implementing monthly sales plan,
· keeping sales records.

EDUCATION AND TRAINING
01/09/2009 – 08/08/2014 – Kharkov, Ukraine
Hotel and Restaurant Business Manager
A.N. Beketov Kharkov National University of Urban
Economy

LANGUAGE SKILLS
MOTHER TONGUE(S): Ukrainian | Russian | Armenian
OTHER LANGUAGE(S):
English

Listening Reading Spoken Spoken Writing
B1 B1 production interaction A2
B1 B1

DIGITAL SKILLS
Microsoft Word / Microsoft Powerpoint / Google Drive / Zoom /
Microsoft Office / Instagram / Skype / Facebook / Internet user /
Social Media