Taras

Profile
Dynamic and results-oriented professional with a proven track record of achieving
and exceeding KPI in the field of Logistics, Operations Management, and Dispatch
Coordination. Adept at driving operational excellence, optimizing resources, and
fostering collaborative relationships.

Expectations
Seeking a challenging role in Operations Management or Logistics Coordination
where I can leverage my expertise in achieving and exceeding KPI.
Eager to contribute to a results-driven organization by implementing strategic
initiatives, fostering team collaboration, and consistently surpassing expectations.

Achievements
Operational Efficiency: spearheaded initiatives that resulted in a 10%

TARAS improvement in operational efficiency within the trucking industry.
Cost Reduction: implemented safety measures, leading to a 15% reduction cases
of misunderstanding. between dispatcher and driver.

BAVZA
Customer Satisfaction: enhanced customer satisfaction feedback by 20% through
effective problem-solving and timely communication.
Team Leadership: successfully led and motivated cross-functional teams,
resulting in a 15% increase in team productivity.
Operations Management
or Logistics Coordination
Experience
Operations Manager| Logistic Manager 2022 - 2023
M-N Transportation Inc
McKinney, TХ | USA
[открыть контакты](см. выше в блоке «контактная информация»)
Optimized Load Management: increased load efficiency by 10%, successfully searching
[открыть контакты](см. выше в блоке «контактная информация») and booking optimal loads for owner operators and company drivers.
Market Analysis Impact: utilized market analysis to achieve a 10% revenue increase
through strategic decision-making based on key trends in the US freight market.
Boychuka 10, Lviv, Ukraine Resolution Efficiency: improved issue resolution time addressing customer
and driver concerns promptly.
Dispatch Effectiveness: enhanced dispatch efficiency, reducing processing times by
15%.
Route Optimization Success: implemented route optimization strategies, resulting in a
decrease in transportation costs.
Skills Customer Satisfaction Growth: elevated customer satisfaction feedback by 20%,
providing exceptional service to both customers and company employees.
Client Retention: maintained a high client retention rate while actively pursuing new
Strategic Planning and Execution business opportunities.
Proactive Communication Excellence: reduced customer query response time by
Cost Reduction Strategies
20%, ensuring timely updates on delays, equipment issues, and paperwork.
Customer Relationship Management
Tracking and Tracing Dispatch 2020 - 2022
Problem-solving KLM Transportation Inc
Decision-making Chicago, IL | USA

Communication and Collaboration Driver Support: enhanced driver satisfaction by 20% through comprehensive on-duty
support.
Operational Efficiency Improvement Efficient Scheduling: improved scheduling efficiency, reducing driver idle time by
15%.
Multitasking Customer Support: immediate update on freigh location and ETA upon customer request.
Real-time Communication: implemented real-time communication, reducing transit
Stress Management delays by 20%.
Accurate Dispatching: achieved 95% accuracy in dispatch orders, minimizing errors.
Swift Phone Support: responded to calls 90% faster, providing timely support to
drivers.

Language Education
Lviv Polytechnic National University 2014-2020
English
Faculty of Political Science and International
Ukrainian Relations

References
Available upon request