Контактная информация

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Опыт работы

Бізнес-аналітик

с 05.2025 по наст. время (1 год 4 месяца)
ДП "Дія", Київ (Державні організації)

-Elicited, analyzed, and documented business and technical requirements from stakeholders through interviews, workshops, and documentation analysis;
-Analysis of existing business processes and proposals for their optimization; -Creation of functional and technical specifications for developers;
-Actively collaborated with developers, QA engineers, and product owners throughout the SDLC to align implementation with business needs;
-Participated in system testing, verifying that developed solutions met acceptance criteria and business goals.;
-Delivered training sessions, created user manuals and supporting documentation for end-users;
-Monitored performance of implemented solutions, collected user feedback, and suggested improvements for future iterations;
-Conducted gap analysis of current (“As-Is”) business processes and proposed optimized (“To-Be”) solutions using BPMN modeling.
-Maintained continuous support to business users, acting as a bridge between business and IT.

Бізнес-аналітик

с 10.2024 по 04.2025 (7 месяцев)
Фонд Східна Європа, МБО, Київ (Неприбуткові, благодійні та громадські організації)

-Analysis of technical requirements, providing recommendations for improvements and clarifications; -Development and maintaining of the technical task;
-Writing user stories and acceptance criteria to guide development efforts in line with stakeholders needs;
-Participation in meetings with representatives of the judiciary to define and document requirements;
-Participation in the preparation of the road map;
-Working on “Technical requirements Warcrimes. Digests and сomments” Providing suggestions for the description of functionality in the future technical requirements;
-Description of work processes of internal and external user support departments to identify bottlenecks to improve working process;
-Business process modeling from “as is” to “to be” (BPMN);
-Prioritized and managed the project backlog using Jira;
-Participation in writing of technical documentation.

Бізнес-аналітик

с 10.2023 по 05.2024 (8 месяцев)
Uniqit Group LLC, Київ (IT)

-Writing of technical requirements and specifications for development;
-Participation in writing and maintaining detailed technical documentation in Confluence, ensuring clarity for both development and testing teams;
-Conducted daily stand-up meetings and acted as a liaison between developers, QA, and project management, facilitating smooth communication;
-Prioritized and managed the project backlog using Jira, ensuring timely task assignment and monitoring team progress; -Writing user stories and acceptance criteria to guide development efforts in line with client needs;
-Definition and documentation of the customer's requirements;
-Discussion of requirements with teams of developers and testers;
-Analyze business processes and identify areas for improvement, facilitating the transition from “as is” to “to be” workflows

Спеціаліст відділу роботи з дилерами

с 04.2012 по 10.2023 (11 лет 7 месяцев)
Porsche Finance Group Ukraine, Київ (Фінанси, банки, страхування)

-Process modeling from “as is” to “to be”;
-Requirements elicitation from the dealership network, to improve work processes;
-Meetings with all involved departments and IT-team to clarify tasks and answer the questions;
-Testing of implemented solution and presentation to all future users
-Invoicing (credit/stock, leasing/fin.leasing/operative/test);
-Dealing with: insurance companies, regional managers;
-Preparation of full package of documents for car registration;
-Consulting of dealer network on the questions of leasing and credit agreements;
-Preparation of documents which are needed to deliver car to the customers (preparing sales invoices, takeover protocols and etc.)
-Cooperation with law department on part of improvement of existing procedures;
-Writing/description of procedures (registration, activation, invoicing);
-Estimation of clients credit worthiness and credit decisions making regarding financing; contracts preparation in case of positive decision;
-Preparation of presentations and visiting of dealer network (to improve cooperation and train dealer employees); -conducting trainings to new members of sales team and dealership centers.
Achievements:
-One year dealer protocol for financing (previously it was for every deal during the year)
-Pledge agreements for stock financing are signed by dealers (previously it was all by DCC, including re-invoicing of notary costs)
-UKTZED codes are filled in automatically (that allows to prepare documents for car registration faster)
-Dealer report that allows dealers to see information about received by PLU/PM management fees and adv.paymets from the clients
-conducting trainings to new members of sales team and dealership centers.

Знание языков

Английский — выше среднего