Кристина

● Kristina Kristeva
[открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация») | San Remo, 18038

Professional Experience
Rental Property Owner
Self-employed, Odessa | December 2003 - Current
•. Secured short-term and long-term agreements with tenants.
•. Carefully screened applicants for tenancy.
•. Scheduled meetings with prospective tenants to show property, explain terms of occupancy and
provide information about local area.
•. Verified that all customer complaints were handled promptly and appropriately.
•. Maximized rental income while minimizing expenses through effective planning and control.
•. Investigated complaints, disturbances and violations and resolve customer-related problems.
•. Inspect grounds, facilities, and equipment to determine necessity of repairs and maintenance.
•. Direct collection of monthly rental fees and deposits, as well as payment of taxes and operating
expenses.

Private Tour Guide
Self-employed, London, United Kingdom | April 2010 - September 2016
•. Worked with clients to plan interesting and unforgettable trips and excursions around the city of
London.
•. Maintained documentation for all clients, resulting in organized and well-run trips.
•. Performed research related to trips and locations prior to making arrangements.
•. Planned trips for individuals, small groups, and large groups.
•. Used multilingual skills (Russian & English) and strong interpersonal communication skills to
effectively communicate with venue professionals and local residents.
•. Achieved a high client satisfaction rate, as well as a high rate of return clients.

Personal Assistant
VJ Milman Logistic Company, Essex, United Kingdom | January 2009 – February 2010
•. Responsible for answering & screening telephone calls & face to face enquiries.
•. Making appointments and arranging travel and accommodation.
•. Handling expense claims and arranging invoices.
•. Maintaining and enhancing the working environment of the department.
•. Carrying out routine administrative duties like photocopying and filing etc.
•. Writing reporting and briefing papers and making presentations.
•. Dealing with incoming emails, faxes and post.
•. Producing board meeting papers, agendas, and facilities for meetings.

Waitress
Cruise Ship Dostoevsky, Odessa, Ukraine | January 1990 - July 1996
•. Escort customers to their tables and ensure they are settled comfortably; offer coffee and other
drinks.
•. Present the menu to customers, answer queries about it, and make suggestions if necessary.
•. Inform patrons of the restaurant’s daily specials.
•. Explain the preparation and cooking methods as well as ingredients of various menu items.
•. Take orders from customers for food and beverages and pass it to kitchen staff.
•. Serve food and beverages promptly.
•. Collect the customers payments and prepare bills with itemized costs and appropriate taxes.
•. Producing board meeting papers, agendas, and facilities for meetings.

Education
The London Academy of Professional Styling, United Kingdom, London.
- Art & Design Foundation Diploma.
Studied for a period between 2010 - 2012

Mechnikova O’nu, Ukraine, Odessa.
- Bachelor’s in Art Management.
Studied for a period between 2004 - 2008.

Academy for Marine Staff, Ukraine, Odessa.
Studied for a period between 1990 - 1995.
Languages
Russian – Native, verbal and written fluency.

English – Fluent, verbal and written fluency.

Italian - Beginner’s basic.

French – beginner'sbasic