Тетяна

Nuzhnenko Tetiana
Place of residency: Kyiv, Ukraine
Mobile: [открыть контакты](см. выше в блоке «контактная информация»)
E-mail: [открыть контакты](см. выше в блоке «контактная информация»)
Driver license category: B
Experience:
26 December 2019 - to the present — Specialist of Regular Aviation Department at “TTVK” LTD (tour operator TUI Ukraine) - Work with reservation systems Amadeus, Altea - a/c UIA, Farelogix (SPRK) own reservation system of a/c LH / OS / LX / SN and OA / A3, BSP-Link, Jetit system, SkyUp; working with requests for organization air travel: reservation, issue/reissue, cancellations avia tickets, issue EMD for special services of airlines; working with groups and blocks; daily and months processing sale reports of Aviation Department at regular flights and blocks program for Financial Department; control of mutual payments with partners and payments from customers and travel agencies; work with NEMO Travel system and Samo tour; supporting and coordinate travel agencies agents.
19 May 2014 - 22 May 2019 — Agent for the organization of air transportation service at “Luxury Travel Solutions” LLC (https://www.luxuryts.com.ua/) - Work with reservation systems Amadeus, Altea (AIDL) - a/c UIA, Farelogix (SPRK) own reservation system of a/c LH / OS / LX / SN and OA / A3, work BSP-Link; working with requests for organization air travel: reservation, issue/reissue, cancellations avia tickets, issue EMD for special services of airlines; issue Railway tickets; registration(issue) the travel insurance policies; conclusion and signing the BSP-agreements and contracts with airlines, tour operators, partners and corporate clients; annual preparation of accompanying(supporting) documents for obtaining insurance certificate for IATA and for obtaining Air Services Sale Certificate every 2 years; daily processing sale reports of avia department; control of mutual payments with partners and payments from customers; tilling requests for charter and working with operators system, if necessary booking and selling package tours;working with group requests.
March 18, 2013 - March 5, 2014 - Avia Sales Manager at PE "TK" Atlant and K "- work with reservation system Amadeus, requests for air travel: booking, issue/reissue and cancelation of air tickets, issue VMCO and EMD; issue Railway tickets, registration(issue) the travel insurance policies; daily processing sale reports; hotel booking, billing and control payment for services from clients.
February 13, 2012 - March 15, 2013 - ticket agent in LLC "Travel Hall Ola" (holaola.travel) - work with reservation system Amadeus, requests for air travel: booking, issue/reissue and cancelation of air tickets, issue VMCO; registration(issue) the travel insurance policies; concluding BPS-Agreements with airlines in Ukraine.
6 June 2011 - 10 February 2012 — Avia Sales Manager at "Planeta Zemlya" Ltd. (planetazemlya.com.ua) - work with reservation system Amadeus, requests for air travel: booking, issue/reissue and cancelation of air tickets, issue VMCO; (work as subagent).
March 2010 - November 2010 - Content Manager in Ltd. "Innovation Solutions' (http://oner.com.ua) -
May 2009 -January 2010 - Content Manager in FE "Amadeus Ukraine" (access to booking airline tickets, hotels and travel agencies logistics) -work with providers database and hospitality, editing, updating and debugging information base.
Education:
2005 - 2009 years. studied at the National University of Food Technologies at the Faculty of Automation and Computer Systems, specialty "Information Control Systems and Technologies" (MS Office (Access, Word, Excel, PowerPoint), Adobe Photoshop, Adobe ImageReady, MathCad, Macromedia Flash, BPwin, ERwin , Prolog, HTML, basic knowledge: Assembler, C ++, MS SQL Server 2005, 1C). Received a bachelor's degree.
Courses and trainings:
16 May - 20 May 2011 - successfully complleted "Amadeus Ukraine Central System Course" and received a diploma.
May 28 - June 5, 2011 - successfully complleted "The International Passenger Tariffs and Transportation Documentation" and received certificate valid until 05.06.2016 p.
November 17, 2011 — successfully complleted "Amadeus Hotels and Cars Virtual Course" .
22 May - 23 May 2012 - successfully complleted "Amadeus Central Ticketing Course" and received a diploma.
17 July 2012 - successfully complleted "Low Cost Carriers in Amadeus Central System".
18 July 2012 - successfully complleted "Amadeus Customer Profiles Virtual Training".
February 7 - 09lyutoho 2016 - successfully completed "Galileo Basic Course" and received Certificate valid until 02.09.2017.
May 8 - May 15, 2016 r. - participated VIP promotional tour "Antlaliya’s Coast 2016" from the company EXCLUSIVE TRAVEL.
23 November - 27 November 2018 r. - FAM Trip Malta, organized by the MTA (Malta Tourism Authority) and the airline Air Malta, for exploring Malta and establishing partnership relations.
Knowledges and skills:
Languages:
Ukrainian - native language
Russian - fluent
English — Upper Intermediate
Programs: MS Office (Word, Excel, PowerPoint), Adobe Acrobat Reader, 1C
Booking System: Amadeus, Altea, Farelogix, baseline Galileo