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Опыт работы

Project manager

с 08.2024 по наст. время (1 год 5 месяцев)
NDA, Kyiv (Finance, banking, and insurance)

Running three projects simultaneously (projects combine real PM work with launch of a new business, installation of equipment and software development).
Achievements:
- launched a new product for the company’s clients, aimed at increasing branch throughput, reducing service time, increasing NPS and profitability;
- conducted a discovery to study the feasibility of investing in a hardware and software complex to start a new project;
- organized work on transferring the project to the internal IT support team, arranged the training.

Responsibilities:
- gathering, upgrading and prioritizing requirements;
- creation of project documentation (Project charter, Procurement plan, Project scope statement, Project management plan, Communications and Risk management plan, Quality Management plan, WBS, RACI, BRD, Change requests, FSD, Guides/Instructions and others);
- budget and ROI payback calculation, different KPI`s;
- backlog and change management;
- SDLC;
- risk management;
- assessment of human resources and the project team leading;
- organizing work on a project using Agile methodology (Scrum/Kanban) with Atlassian tools (Jira/Confluence);
- daily follow-up, troubleshooting;
- user acceptance testing;
- conducting negotiations with contractors, organizing teamwork;
- organization of end user support in connection with other departments;
- scope, budget, time and quality control;
- reporting on demand.

PM Freelancer (e-commerce/digital marketing)

с 10.2022 по наст. время (3 года 3 месяца)
Freelance, Kyiv (IT)

NICHES (military, BAD, korean cosmetics, agricultural equipment, fashion, sanitary ware, jewelry and others and others)

- analysis of the site/application, traffic sources and channels (SEO, SEA, Meta, Instagram, Chatbots), customer retention tools (e-mail, push);
- funnel analysis, finding weak points, creating a backlog to increase CR;
- web interface and UX/UI аnalysis, UAT;
- content analysis;
- analysis of competitors;
- planning work on improvement and promotion taking into account the goals and objectives of the business;
- recommendations for improving CRO;
- defining the main KPIs;
- creating raod map;
- gained experience with Dynamic yield for work with web interfaces and A/B/C testing, Algolia for work with site search.

Project manager

с 07.2021 по 04.2022 (10 месяцев)
ABA «ASTRA», Киев (Wholesale, distribution, imports, and exports)

Achievements:
- launched the online store https://shop.astra-group.ua/ with 40,000 items;
- conducted a comprehensive audit of the Internet project and SWOT analysis to further improvement the resource and its technical components;
- planned, managed and controlled the improvement of technical characteristics of the resource, UX/UI parameters, checkout for the user, content, integrations with ERP and payment systems;
- conducted onboarding of new specialists on the project and worked with them: developer's team, 1C, designer's team, SEO, PPC agency;
- improved communication and feedback between teams;
- reduced the time required to implement ideas into working functionality;
- provided timely delivery of project tasks within the allocated budget.

Responsibilities:
- gathering, upgrading and prioritizing requirements;
- implementing and supporting technical improvements (leading and prioritizing project backlog);
- preparing, maintaining and controlling the necessary project documentation;
- working with distributed teams (in-staff and outsource, up to 25 people);
- daily follow-up, troubleshooting;
- budgeting and scheduling (long/mid/short term),
- promoting the online store (choice of tools);
- organizing the sale on marketplaces (prom, olx);
- working with key metrics and OKR, KPI.

Project manager e-commerce (co-founder)

с 12.2010 по 04.2021 (10 лет 5 месяцев)
Reloading, Kyiv (Retail)

Achievements:
- managed the creation of retail online stores from scratch (https://reloading.com.ua/ https://chistogun.com/);
- placed it in the top 10 by the main search positions;
- optimized and controlled all business processes from order to customer delivery.

Responsibilities:
- defining project high-level concept and development strategies to meet requirements;
- iImplementing and supporting technical improvements;
- determining customers' needs and preferences;
- planning, managing, controlling SEO, SMM, SEM, email marketing;
- organization of sales, approval of scripts, up-sales, cross-sales, direct communication with clients, solving problems;
- working with different teams (in-staff and outsource up to 10 people);
- budgeting (long/mid/short term).

Finance controller

с 03.2007 по 12.2010 (3 года 10 месяцев)
ECEM Media Gmbh, Kyiv (Media)

https://book-ye.com.ua/ https://tyzhden.ua/
Achievements:
- built a system for financial accounting and reporting that focused on standardization and automation;
- organized the work of the project management teams in terms of preparing and implementing financial reporting;
- managed a few projects simultaneously (up to 4).

Responsibilities:
- management and tax accounting;
- budgeting for production, sales, advertising;
- planning, monitoring, and controlling financial flows for all projects.

Образование

Kyiv National Economic University

Master’s degree in finance, Киев
Высшее, с 1995 по 2000 (5 лет)

Дополнительное образование и сертификаты

IAMPM IT Project management

2022-2023
Сертификат

Digital Marketing and e-Commerce from Google

2023-2024, 4 months
Сертификат

Applying Project Management in the Real World from Google

2024, 3 months
Сертификат

Знания и навыки

• MS Office
• 1C
• Jira
• Google Analytics
• Confluence
• Conducting negotiations
• Ability to analyze
• SEO
• CMS
• SMM
• OpenCart
• Google
• Management skills
• Miro
• Time management
• Sales
• Basecamp
• Planning
• Google Search Console
• Risk management
• Serpstat
• Magento
• Google Tag Manager
• SendPulse
• SEM
• Creatio
• SEMrush
• Smart Sender
• Task delegation
• People management
• CMS Tools
• Web analytics
• Agile methodology (Scrum, Kanban, Lean)
• Solving problem
• Result oriented
• Dynamic yield
• Algolia
• IT project management
• Software Development Life Cycle

Знание языков

• Английский — продвинутый
• Испанский — средний
• Украинский — свободно

Дополнительная информация

- 10+ years of project management experience;
- experience of working with hardware+software products and integrations;
- experience in communications with cross-functional teams and external suppliers;
- expert in budget planning and risk management;
- experience working with metrics and various project, product, team KPIs;
- knowledge of classic and flexible Waterfall, Agile methodologies (Scrum, Kanban);
- experience with Jira, Confluence;
- understanding of SDLC and basic principles of IT infrastructure;
- expert in building effective work with internal and external stakeholders;