Viktoriia

Zolotarevskaya Viktoriia

Chief People Officer, HRD, Head of HR, HR business partner

Phone number: [открыть контакты](см. выше в блоке «контактная информация») (Viber, Telegram)
email: [открыть контакты](см. выше в блоке «контактная информация»)
LinkedIn: [открыть контакты](см. выше в блоке «контактная информация»)

Key competencies

Business and HR professional with 15+ years of experience, including management experience in IT companies
with a dynamic growth environment. Building a successful team, which could in a short time to show excellent
results. Developing Human Resources Management under direct supervision of company co-founders, using
international best practices in combination with creativity and innovative approach.

Expertise in: HR eco-systems; HR audit & HR strategy; HR risk management; Relationship management;
Leadership&Navigation; Motivation; Employee Engagement & Retention; Performance Evaluation;
Compensation & Benefits; Total Rewards; HR policies and procedures; HR analytics; Recruitment & Selection;
Induction and Adaptation; Learning & Development; Corporate culture& social responsibility,
Diversity&Inclusion; Global&cultural effectiveness; Employer branding; Organization
effectiveness&Development, Internal communications, HR product&program; HR administration,
Employee&Labor relations, Emloyment Law&Regulations; Ethical practice; Technology management, Structure
of HR function, etc.
Business and client-oriented vision, leadership, good communicational and organizational skills, analytical
thinking.

Domain:
- Fintech
- Gaming/gambling
- E-commerce
- Government
- Marketplace, social media
- Blockchain, ML, VR
- Product design
- Cyber security
- AI photo and video
- Retail
- Ecology & energy
- Utilities & agriculture
- Cyber Security
- Healthcare, travel and other domains with different top-notch technologies

Language proficiency: English (advanced), Ukrainian (native), Russian (native).
Advanced user: MS Office (Word, Excel, PowerPoint, etc.); Google office suite: Docs, Sheets, Slides; Visio;
Teams, 1C, ERP A5, SharePoint, Almex, Power BI, HRIS/ATS/ERP systems (CleverStaff, Oracle, Jira, Ispring, People
Force, Talent Scan, Vyond, HiBob, etc.).

Education

The T. Shevchenko Kiev National University
Sociology and Psychology Department (2001-2006)
Master’s Degree in Psychology (with honors)
Work experience

NDA (July 2023 – current)
Czech Republic

HR consulting

Achievements:

• Provided HR audit & recommendation for improvements;
• Created HR strategy & HR business metrics & HR SLA;
• Updated organization structure of company, HR policies & processes;
• Recruitment key positions;
• Ensuring compliance with local laws and regulations;
• HR risk management: keep workforce;
• Consultation and advisory services to Leaders and local HR teams;
• Performance review;
• Career consultations

GR8 Tech (January 2023 – March 2023)
Ukraine, Kazakhstan, Cyprus, Czech Republic
1800+ employees

GR8 Tech is a B2B iGaming company that provides stable, resilient, adaptive, and highly scalable business solutions
for iGaming companies, which are easy to integrate and manage without the need for supervision or intrusion.
GR8 Tech’s key offers:
- An iGaming platform
- BaaS (Business-as-a-Service)
- The Parimatch franchise

Human Resources Director (Czech Republic)
Subordination: CHRO

Achievements:

• Created C&B package for Czech office: model, budget, local providers, work-flow, etc
• Created HR budget per 2nd quarter
• Support and improvement HR administration according local legal
• HR branding: presented new ideas for local market
• Adaptation: improving local practices in line with global policies

Job responsibilities:
• Developing and implementing HR strategy that aligned with business goals;
• Developing and implementing human resources policies;
• Supporting strategic objectives;
• Ensuring compliance with local laws and regulations;
• Maintaining staff records;
• Working closely with management and employees to provide consultation and
guidance to improve work relationships;
• Supervising the work of HR personnel and providing guidance;
• Analyzing HR data in the business unit to identify risks and opportunities for
improvement;
• Ad-hoc project’s tasks according to business needs.
Moneyveo (IT fintech company) (May 2017 – June 2022)
Ukraine, Vietnam, (Mexico)
700+ employees
Online payday lending Company N1 in Ukraine creation from the scratch, start and run online payday businesses in
Mexico and Vietnam.

Group CHRO (C-level, Executive board)
Subordination: Group СЕО

Achievements:
• HR team 30+ FTE
• Company's growth by 10 times
• Organizational structure according business strategy
• HR Eco-systems (EVP (standard & extra version): 100+elements, Talent Product line, R&D/out box of
thinking culture, OKR/KPI/PDP, job grading, mentoring, competency model, Lean, Employee Experience
Journey Mapping, policy, metrics, budget, automatization, survey, employee's personal account
«Personal page», Moneyveo store, etc.)

● Key indicators:

- satisfaction increased from 90% to 92%
- engagement increased from 73% to 83%
- eNPS level remains consistently high at 70%
- strengthened employer brand (the number of responses to vacancies increased by 15% in 2020
compared to 2019, and the number of vacancies closed due to recommendations - from 24% in 2019 to
36% in 2020)
-Up to 90% hiring plan

• HR products, programs & projects under business request&strategy and trends:

- Staff&Payroll
- Recognition Program
- «Personal page»: employee personal account
- HR Reward calculator
- Corporate culture&values program
- Diversity & Inclusion Project
- Engagement Program (incl. Mentoring)
- Assessment Center Program
- Performance program
- Sharing Desk Program
- Distance work program
- Subbutical program
- Digital workplace
- Stop Covid program
- Relocation program
- Mental Health (incl. Wellbeing, coaching consultations)
- Incentive Program
- Compensations & Benefits (incl. Cafeteria benefits, corporate loan, etc.)
- Learning & Development&Assessment program (incl.Education Lab Academy)
- Onboarding Program (incl. welcome kit)
- Offboarding&Alumni Program
- Career growth (incl. rotation& career advice)
 - Annual Review
- HR brand
- Charity projects
- Corporate Governance
- Moneyveo store
- «No masks» project
- HR automation: budget module,
- Surveys
- HR bot
- Employer website
- Referral program
- Competency Interview model
- Leadership model
- HR Dashboard (incl.HR metrics)

• HR & cross-function business process (work-flow, UI/UX experience, etc.)
• HR branding: one of the best employers
https://news.finance.ua/ua/news/-/501770/drugyj-rik-pospil-moneyveo-potraplyaye-do-pereliku-krashhyh-
robotodavtsiv-v-ukrayini
https://busine[открыть контакты](см. выше в блоке «контактная информация»)

• HR Pro Awards 2021
https://www.dsnews.ua/ukr/novosti_kompaniy/sistemu-pikluvannya-pro-dobrobut-komandi-moneyveo-viznano-
naykrashchoyu-23112021-443476

• HR brand Ukraine 2019
https://tsn.ua/ru/ukrayina/moneyveo-poluchila-serebro-na-hr-brend-ukraina-2019-1464288.html

• The best HRD 2021_Top 30
https://delo.ua/business/rejting-najkraschij-hrd-zhurnal-top-100-rejtin-387904/
https://news.finance.ua/ua/news/-/501770/drugyj-rik-pospil-moneyveo-potraplyaye-do-pereliku-krashhyh-
robotodavtsiv-v-ukrayini
https://busine[открыть контакты](см. выше в блоке «контактная информация»)
https://uabl.org/viktoriia_zolotarevska/

Together with the team, we brought to the Ukrainian market an installment loan (comfort), veomini mini-loans, a
classic bank card veocard in partnership with IBOX BANK.

We have developed incredible technological features and services that surprised our market colleagues not only in
Ukraine, but also in Europe and the USA. These are robotization of collections, predictive scoring model, scoring
for repeat sales, image recognition, a number of services for anti-fraud. We were the first in our market to launch
Liveness detection, BankID, mobile scoring, loan topup and a "carload" of features 😎

We also entered the Vietnamese market in full lockdown VN.

Logic IT Solutions (IT company) (October 2014 – March 2017)
350+ employees

HR director
Subordination: СЕО

Job responsibilities:
 • Set up new HR policies and procedures from scratch: development, implementation and adapting of all
HR-related policies and procedures (from hiring to firing), according to the company's values and ethics ;
• Developing HR Strategy, HR Operations;
• Described all HR business processes;
• Managed HR Function of the holding (350+ employees, 2 branches, 2 countries);
• Team managing: up to 4 subordinates;
• Managing HR budget (costs per employee, cost per hire, turnover rate, payroll, T&D, teambuilding,
recruiting, etc.);
• Development and implementation C&B strategy and policy based on business needs, ensuring they are
market competitive, cost effective and aligned with corporate goals and government and regulatory
requirements;
• Conduct compensation market analysis and participating in C&B surveys and benchmarking studies to
update or confirm total compensation structure and market competitiveness;
• Govern and coordinate local bonus schemes, preparation of statistics, reports and local communication;
• Adjust internal C&B practices (e.g. salary bands, policies on promotion, etc.) based on market
practice/development, benchmark results and business needs;
• Ensure effective communication of benefits to employees at point of hire and ongoing;
• Building HR standards: research, maintain and update company HRIS; HR administration, etc;
• HR analytics: the analysis of personnel turnover, research of employees satisfaction and the reasons of
dismissal, developing individual recommendations for decrease the turnover level;
• Created and realized HR projects on internal communication and people development:
- «Autumn at Botanic garden»: social project, teambuilding, volunteering
- «Vacation in Montenegro»: work productivity increase
- «Secret Santa»: improvement relationship in teams
- «New house»: global repair of office
- «Wow How»: development of evaluation criteria for performance review
- «New Year Awards»: recognition of the best employees, etc.
• Implemented high efficiently recruiting and evaluating process: reduction of the budget for the search
and selection of staff by 2 times; coordination of recruitment process (almost 120+ employees was hired
under my coordination);
• Organize corporate events;
• Engagement survey providing (Q12);
• Performance management and appraisal;
• Training and Development: conducted regular professional mini seminars, invited experts to educate
employees and prof. teams, organized educational and teambuilding events, personal development
trainings;
• Development and implementation of the culture based on coaching and feedback, that attracted
potential employees with correlated values and helped keep termination rate low;
• Development Individual Plans based on OKR system, KPIs, identify HiPo employees;
• Personnel training and coaching: organization, support of training activities;
• Exit interview and personnel retention system implemented which helped to reduce annual turnover;
• Developed company HR Brand (internal as well as external): Slack channel, page on LinkedIn, DOU, job
sites and so on;
• Support the Top Management team and its individual managers on HR related issues that drive business
performance and participation in delivering business goals: monetization of my business relations, etc;
• HR report for stakeholders provided.

IT companies, Ukraine (February 2014 – September 2014)

HR consultant/Senior IT recruiter
Job responsibilities:
• HR consulting upon request;
• Recruiting of difficult IT positions: Scala, Java, AI, etc.;
• Organizing team building: holding a quest for better cooperation of employees with each other;
• Providing HR audit and creation action plan.

DAXX BV, Ukraine (February 2011 – January 2014)
4000 employees
HR client service manager
Job responsibilities:
• Providing full scope of HR retention & career development services to the customers and teams: HR
consulting was created as new product for DAXX BV;
• Cooperation with pre-sale team;
• Investigation and implementation of innovative HR tools;
• Ensuring HR procedures and policies are followed by employees;
• Planning, coordination of the assessment process, facilitation of performance evaluation meetings;
• Assisting in elaborating individual development plans for the employees in line with Performance
appraisal process;
• Holding development interviews with employees; analyzing feedbacks and develop techniques to ensure
retention;
• Performing negotiations and reach a fair conclusion from both Client and employees perspectives;
• Coordination the on-boarding process for new employees with clients;
• Equipping Clients with appropriate tools and knowledge to effectively manage employees in line with
their plans e.g. performance management, career management etc.;
• Preparing recommendations for processes, planning and cooperation improvements for Client's teams;
• Arrangement corporate events: formation of positive HR brand.

HR Retention manager & Career development consultant (HR Business and People Partner),3 subordinates
Job responsibilities:
• Development, implementation and improvement corporate HR policies and procedures from scratch:
recruitment, adaptation, performance evaluation, termination process, retention strategy, etc.: 80% «my
employees» are working with DAXX over 1.5 years (index increased by 3 times);
• Employees mood monitoring, 1-to-1 meetings and action plans;
• Staff risks & value assessments, mitigation actions;
• Organizing and providing staff trainings and education;
• Turnover calculation;
• Salary market survey. Preparation data for salary review;
• Conducting Notice & Exit Interviews and corrective actions;
• Supervision of termination and appraisal processes;
• Administering the payroll;
• Design, implement and manage company's benefits package;
• Composing insurance packages, insurance contract maintenance;
• Participation in creation HR budgeting;
• Generation of monthly reporting of vacations and sick leaves;
• Coordination of Resourcing process;
• Solving problems and conflicts of the personnel;
• Detection of staff motivation and providing recommendations for clients;
• Development of metrics and statistics, surveys;
• Coaching for Ukrainian team leaders in HR & Business issues;
• Determination of Key staff for each project;
• Development of employer branding, organization different kinds of corporate events
• Creation and support IT library;
• Supervision of business trip to the Netherlands for employees;
• Support English classes, internal/external training.

Senior recruitment consultant
Job responsibilities:
• IT-recruitment (Java, .Net, PHP, Scala, IOS, Android, Front end, C++, QA, etc.): recruit, select and retain the
right developers for the client in terms of skills, salaries, experience and personalities;
• IT market analysis (trends, salary, etc.);
 • Develop and maintain Recruiting policies, processes, ensuring compliance and contribute the
development of corporate policies, KPI bonus system for recruiters;
• Preparing daily/monthly reports.

GlobalLogic, Ukraine (October 2008 – January 2011)
10 000 employees

Recruiting Team Lead (5 subordinates)
Job responsibilities:
• Recruiting personnel selection, development of motivation program for recruiters;
• Referral and Relocation programs development;
• Direct search – creating of search maps for each vacancy, creating of short and long lists;
• Coordination of search and recruitment activities;
• Market search and monitoring of salary ranges;
• Strategic and operational planning of recruitment team work;
• Coaching new comers in the HR department.

Senior Recruiter
Job responsibilities:
• Full cycle recruitment process;
• Recruiting IT specialists - Software developers (C/C++, Java, J2EE, ASP.Net, C#, .Net, PHP, VB, embedded,
Perl, iPhone, 1C…), Quality Assurance specialists, Support Engineers, Software Architects, Team Leads,
Project/Product Managers etc;
• Conducting HR-interviews (pre-screening), evaluating of candidates’ skills and experience;
• Daily communication with customers, discussing candidates’ profiles, negotiations on the salaries;
• Maintaining and composing recruitment related reports;
• Market investigation/research.

Recruiter
Job responsibilities:
• Recruitment IT staff;
• Consulting line managers in preparing job description;
• Maintaining and expansion of candidates database and recruitment related documents;
• Weekly reporting;
• Participation in PR activities.

Art-Master Ltd. (AM-SOFT) (September 2007 – September 2008)

HR Manager/Recruiter
Job responsibilities:
• Recruitment and staff adaptation (IT, administrative, finance department, etc.);
• Defining search channels (direct search, advertising, etc.), analyzing their efficiency;
• Monitoring job market, monitoring salary ranges;
• Preparing weekly reports;
• Corporate events assistance, support global HR projects.

Dopomoga Recruitment Agency (June 2004 – September 2004)
Recruiter

Lissa LTD. (March 2004 – May 2004)
Researcher

Interests: Professional development, reading books, music, international cookery, swimming, travelling.