Контактная информация

Соискатель указал телефон, эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9068545/

Опыт работы

Implementation Support Specialist

с 03.2019 по 11.2022 (3 года 8 месяцев)
WePlay Holding, Київ (IT)

Sales Assistant

с 06.2018 по 06.2019 (1 год)
Epicentr K, Миколаїв (Retail)

Adjuster of radio-electronic equipment and devices.

с 09.2017 по 07.2018 (10 месяцев)
State Southern Production and Technical Enterprise, Миколаїв (Охорона, безпека, оборона)

Образование

Admiral Makarov National University of Shipbuilding

Programme Subject Area Electronics
Высшее, с 2020 по 2021 (1 год)

Admiral Makarov National University of Shipbuilding

Electronics, Миколаїв
Неоконченное высшее, с 2018 по 2020 (2 года)

Mykolaiv Polytechnic College

Production, maintenance and repair of electronic household technologies, Миколаїв
Среднее специальное, с 2014 по 2018 (4 года)

Дополнительное образование и сертификаты

Interned at Mykolaiv City Council

2016

Знание языков

• Английский — средний
• Украинский — свободно
• Русский — свободно

Дополнительная информация

Driving license categories - "B" and "С".
- Excellent Communication Skills
- Troubleshooting
- Service and Support
- Writing articles, guides for users
- Work with corporate clients
Additional Information:
- Complete support, perfect product knowledge, efficient and competent solution of any cases with users, handeled over 12,000 individual requests.
- Work with corporate clients, communication with the customer, full user support during the event.
- Work and communication with different departments, reporting, direct communication with developers.
- Experience at LAN events, connecting, configuring the PC required software, support and solution of any cases.
- Working with budget
- Extensive editorial expertise, optimizing the guide-line, article, rules for users.
- Customization and addition of new features to optimize the work of tech supports.
- Full Discord Server Management, among them is one of the largest cybersports servers - WePlay Esports (50,000+ users), GG.UA, ---DashFight, Digital Forces of Ukraine. Understanding what the perfect server structure should be, creating and configuring channels, roles, rights.
- Create or add existing Discord bots with subsequent configuration.
- Working with services: Zendesk, Tilda, Trello, Postman, Jira, Slack, Mira, Google Sheets, Documents etc.