Yana

YANA BISAGA
Cell: [открыть контакты](см. выше в блоке «контактная информация») | Email: [открыть контакты](см. выше в блоке «контактная информация»)
Hardworking & motivated professional recently resettled in Canada from Ukraine. Educated, trained & experienced with financial trade, organization, planning, merchandising & supply chain management.
 Accounting & Bookkeeping
 Data Tracking & POS Systems
 MS Office Suite & Communications
 Guest Relations
 Customer Service & Sales
 Office Management & Operational Planning
WORK EXPERIENCE
Front desk clerk – Front desk receptionist Aug 2022 – Currently
Surfside motel LTD Grand Manan N.B. Canada
 provide efficient, organized and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment.

Food & Beverage Waiter June 2022 – Aug 2022
Beach Street Inn Boutique Hotel | Saint Martins, N.B. | Canada
 Server at a luxury 14-room inn. Served breakfast and dinner to 30+guests and visitors daily; provided outstanding guest service. Assisted with housekeeping.

Sales Associate Nov 2015 – July 2018
Starboard Cruises Services | Worldwide
 Sales associate for a world-class travel and leisure cruise ship retailer that operates on 90+ cruise ships worldwide. Provided outstanding customer service while meeting all sales targets. Performed the accounting and inventory needs of the warehouse.

Personal & Small Business Financial Consultant Sept 2014 – Nov 2015
Ukrsibbank BNP Paribas Group | Ukraine
 Commercial bank financial consultant responsible for advising clients on financial services such as: budgeting, saving, purchasing, retirement planning, investing, and trust/estate planning.

Buffet Waiter & Restaurant Hostess Nov 2013 – Aug 2014
Princess Cruises | Worldwide
 Waiter and hostess for the second largest cruise line in the world. Responsible for replenishing dining areas, serving guests, and taking beverage orders.

Store Manager Aug 2012 – Nov 2013
Cashier & Bookkeeper Sep 2011 – Aug 2012
Store “Camelia” | Ukraine
 Store manager for a team of 6+ staff. Recruited, trained, motivated, and supervised the sales team. Managed budgets and maintained financial records. Resolved customer complaints and oversaw inventory and orders.
 Store cashier and bookkeeper responsible for performing payroll, collecting transactions, tracking debit payments, and monitoring/maintaining financial records. Reconciled accounts, issued refunds/exchanges, and filed tax returns. Promoted to store manager.

Office Manager June 2009 – Sep 2011
Public Join Stock Company “Bank Forum” | Ukraine
 Office Manager trusted with keeping the department’s operations running smoothly and efficiently. Facilitated accounting and payroll functions, supervised/trained new hires, and oversaw employee relations. Managed office calendar and coordinated appointments, meetings, corporate events, and conferences.
YANA BISAGA
Cell: 506-647-1015 | Email: [открыть контакты](см. выше в блоке «контактная информация»)
EDUCATION
Mykolaiv Interregional Institute for Human Development of the University of Ukraine | Ukraine
 Master of Organizational Management & Financial Organization 2010
 Bachelor’s Degree in Logistics Supply Chain Management 2009
Mykolaiv Professional College of Trade and Restaurant Service | Ukraine
 Diploma in Financial Trade 2005
LANGUAGES

 English
 Ukrainian
 Russian (Intermediate)