Temitope

Personal Information
Adeosun Temitope Hikmat
Mobile: [открыть контакты](см. выше в блоке «контактная информация»)

E-mail:
[открыть контакты](см. выше в блоке «контактная информация»)

Work Experience
● Barcelos 4750-309, Portugal

Mchanges - Customer support agent(night shifts)
Self - evaluation Ukraine
03/05/22 - 06/01/23
Mature and stable personality, good ●Understanding the principles of working with user requests:
systematization, determining the level of importance and priority of the
interpersonal relations, good request
communication and coordination skills,
strong sense of responsibility, good ●Provide accurate and complete information to customers
team spirit, not afraid of difficulties,and
●Check calls to ensure high-quality customer service and provide feedback
hope to improve my own continuous to team members
progress.

Alpha one transportation- call center operator
Ukraine, USA remote
21/04/21 - 25/01/22
●Providing constant and uninterrupted customer service and providing
Skills
full logistical support;

●planning, approval and monitoring of loading and unloading
Analytical thinking deadlines;
Time management
Strong communication ●provision of estimated delivery time, quotas and other fees;
Organization and Prioritization
Problem solving ●responding quickly, politely and professionally to customer inquiries
CRM by phone and mail;
Microsoft office suite proficiency

Enny’s consultancy - Eduville maths online tutor
China, Malaysia Remote
08/05/20 - 11/10/20
Education ●Developed materials and methods to help students assimilate maths
better
2017-2023
I.Horbachevsky Ternopil national ●Created a tracking system that indicated students appointment time,
medical university ukraine (TNMU) progress and areas of improvement.
General medicine
2010-2017 ●Delivered highly effective daily lessons based on student needs,
Dominion college rooted in research-based instructional practices
 This is to certify that

Temitope Adeosun
has successfully completed the EF SET Certificate
and has earned the English level:

Awarded on:

13 Oct 2022

Understanding the results

Your level of English is 76/100 on the EF SET score scale and C2 Proficient according to the Common European Framework of
Reference (CEFR). This score is calculated as an average of your reading and listening scores

Listening Section Reading Section
78/100 C2 Proficient 73/100 C2 Proficient
You are comfortable in all situations that require full Your command of English allows you to read virtually any kind
comprehension of spoken English; you are almost never of text (factual, literary, technical) and accurately recognize and
confused or searching for the meaning of words and phrases. categorize style and tone. You can understand complex
You understand nuances of expression and tone, humor and technical writing on unfamiliar subjects on a wide range of
emphasis in all live theatrical presentations, films or broadcast topics.
presentations in English.
Can read with ease virtually all forms of written language,
Can understand with ease any kind of spoken language, including abstract, structurally or linguistically complex texts
even when delivered at fast native speed, provided with time such as manuals, specialized articles and literary works.
to get familiar with any regional or other accent.
Can understand a wide range of long and complex texts,
Can understand lectures and presentations with a high appreciating subtle distinctions of style, and implicit
degree of colloquialism, regional usage and unfamiliar meaning.
terminology.
www.efset.org/cert/CdnM1E