Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9402800

Опыт работы

Dispatcher

с 01.2022 по 05.2023 (1 год 4 месяца)
1776 Logistics LLC, Дніпро (Транспорт, логістика)

- Coordinated logistics and transportation operations, including managing a fleet of drivers
- Utilized transportation management software to track shipments and ensure on-time delivery
- Maintained communication with customers to provide updates on shipment status and resolve any issues or concerns
- Conducted route planning and optimization to minimize costs and improve efficiency
- Ensured compliance with regulatory requirements and company policies and procedures
- Coordinated with carriers to ensure on-time delivery and resolve any issues or delays

Have experience in booking loads using DAT, Amazon, Uber Freight, Convoy, Coyote, Schneider, TQL, etc.

Customer support representative

с 01.2021 по 01.2022 (1 год)
1776 Logistics LLC, Дніпро (Транспорт, логістика)

- Responded to customer inquiries and resolved issues through phone and email communication
- Assisted customers in resolving their issues by providing appropriate solutions and timely follow-up
- Maintained accurate customer records and data in the company's database
- Collaborated with the Sales and Accounting teams to resolve complex customer issues and identify opportunities for improvement
- Assisted in training new customer support representatives and provided feedback on performance improvement

Used such phone systems as PhonerLite, MicroSIP and Zoiper.

English teacher

с 08.2020 по 01.2021 (5 месяцев)
English Office, Дистанційно (Освіта, наука)

- Taught English as a second language to students of all ages (mostly adults) and levels, utilizing a variety of teaching strategies and methodologies
- Developed engaging and effective lesson plans

English tutor

с 09.2019 по 09.2020 (1 год)
Independent students, Дніпро (Освіта, наука)

- Taught English as a second language to students (age range 6-16 y.o.), implemented effective lesson plans that met the learning objectives of the students and were aligned with the school's curriculum

Образование

Oles Honchar Dnipro National University

Linguistics, English Language and Literature, Дніпро
Высшее, с 2016 по 2020 (4 года)

Obtained qualification:
Bachelor Degree, Program Subject Area "Philology", Study Program "Germanic Languages and Literatures (Translation Included)"

Знание языков

• Английский — продвинутый
• Украинский — продвинутый
• Русский — свободно

Дополнительная информация

Preferably, I want to get a remote full time job.

Confident PC user with Windows and iOS systems. Currently working on both Windows 10 desktop computer and MacBook Pro.

Experienced in using Microsoft Office, Google Workspace, Slack, Monday .com, Amazon Relay, Samsara, Trackensure, Discord, Zoom, and others.

Have basic knowledge of Adobe Photoshop, Figma, Canva, VN.

I am a quick learner and have a natural curiosity that drives me to seek out new knowledge and skills. I am highly adaptable and thrive in dynamic work environments where I can apply my skills to new challenges.
I possess a strong work ethic and am highly committed to delivering exceptional results. I am fully tuned to the needs of the client and therefore I always easily solve any requests quickly and efficiently.
I am skilled at communicating clearly and effectively, and am always willing to lend a helping hand to support my colleagues which makes me an excellent team player.
While I enjoy working collaboratively with others, I am also highly capable of working independently and taking initiative to drive projects forward. I am results-oriented and am driven by a desire to achieve my goals and exceed expectations.