Назар

TEREPA NAZAR
Kyiv, Ukraine | [открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация»)
Skills Summary
• Costumer focused
• Solving conflicts
• Communication skills
• Stress and moral stability
• Quick data search and systematization
• Quality handing clients’ objections
• Proofreading / writing
Education
KYIV NATIONAL LINGUISTIC UNIVERSITY
2021-2025 (Incomplete higher education)
Specialty: French and English philology
Faculty: Romance Philology and Translation
Experience
OFFICE / SALES MANAGER (TEPLAHATA)
EXPERIENCE 05.2021-09.2021
Key Responsibilities:
- taking and processing orders;
- writing emails to dealership companies,
- keeping an archive of orders;
- work with MC Office and dealer programs;
- work with the cash register.

CALL-CENTER OPERATOR (ADELINA)
EXPERIENCE 10. 2021-02.2022
Key Responsibilities:
- input sheet/request handling;
- email and chat with partners/clients of the company;
- preparing templates;
- participated in improving customer service and processes within the team and company.
Languages
English - Upper intermediate
French - Elementary
Ukrainian - Proficiency
russian - Advanced

Personal statement
MY SHORT EXPERIENCE IN THE SERVICE INDUSTRY TAUGHT ME TO SATISFY AND EXCEED EACH CUSTOMER'S EXPECTATIONS WITH THE SERVICE I REPRESENTED. I HAVE ASSISTED A VARIETY OF VISITORS FROM A WIDE RANGE OF SETTINGS. I LIKE TO WORK IN A TEAM, INTERACT WITH PEOPLE AND ALWAYS HAVE SOMETHING NEW TO LEARN. I VALUE DIVERSITY AND TEAMWORK IN MY JOB. I PREFER TO LOOK FOR ANSWERS TO MY QUESTIONS IN THE DATABASE QUERIES / GOOGLE FIRST, AND THEN GO TO MY COLLEAGUES. ALWAYS READY TO HELP EVEN THE MOST HARD-TO-PLEASE CUSTOMERS. GOOD AT DILIGENT WORK WITH A LOT OF THE SIMILAR TASKS AND CLEAR TO ALL DETAILS OF WORK.