Anna

Anna Honcharuk
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https://t.me/annngoncharukk

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LANGUAGES WORK EXPERIENCE
English - B1+ Beauty Salon Director
Ukrainian - Native Volkis Beauty Studio
Russian - Native February 2019 - February 2022
• Studio management
• Implementation of the studio's income plan
EDUCATION • Organization and implementation of warehouse accounting, cost control
• Purchase of goods and materials for the work of the studios in
accordance with the plan, carrying out regulatory and target inspections
International Humanitarian University using
• Maintenance of the studio's efficiency, cleanliness of the premises,
Faculty: International Economic Relations compliance of the atmosphere and appearance of the studio with the
(2016-2021) company's standards and mission
• Assessment, analysis of studio employees' performance
Bachelor degree
City: Odesa
Operator Consultant
International Organization for Migration (IOM)
COURSES November 2022 - February 2023
• Take calls from customers and provide accurate, official, and quality answers at all times.
• Complete call notes (tickets) and accurately describe the conversation
• “General Internet Marketing”(August 2022-October
• Submit timely and clean data to the Call Center Coordinator for analysis, using the
2022) - “Gerius.Space” school
formats
• “Tagetologist”(September 2023- December 2023) - provided.
marketing academy “Newlook.smm” • Follow-up with the customer’s issue on daily basis until it is resolved and inform
• “Social Media Marketing”(September 2023- December customer
2023) - marketing academy “Newlook.smm” accordingly.
• “Pro.reel” - mini course for content creators, or during the weekly off.
December 2023, marketing academy “Newlook.smm” • Attend meetings, keep up to date with the information provided by the Call Center
Coordinator.
• Support coordination with government entities, embassies, implementing partners, UN
HARD SKILLS agencies, and other stakeholders in the Call Center project.

• Video Production and Editing
Curator of marketing courses
• Targeted advertising Marketing Academy “Newlook.smm”
• Analysis of competitors and target audience December 2023 - January 2024
• Content creation and Curation • Communicates with students
• Confident user of Canva, Final Cut, Photoshop, etc. • review homework
• Creating a promotion strategy • address inquiries
• update information daily
• support throughout
SOFT SKILLS Social Media Marketer
• Organization GREGOIRE Group Agency
• Creativity January 2024 - March 2024
• Communication • Develop a strategy for conducting social
• Time Management networks,
• Problem-Solving • Regularly update sections and create content plans;
• Resilience • Create content for social networks
• Ethical and Professional Conduct (Instagram, Tiltok)
• Editing of photo and video content for social networks
• Cooperation with the marketing team for the unity of the strategy.