Катерина

Kateryna Tereshchenko CSR/English/Spanish teacher

KATERYNA
TERESHCHENKO
CSR/ENGLISH/SPANISH
TEACHER
I`ve been working as an English teacher since I
was a student.

New Era English teacher.
I apply new, unboring methods of studying that
suit either kids or adults.

I`ve been working as a CSR for 2 years, after
which I was promoted to team leader, so I am
excellent at working with a team.

My teammates used to call me a good chef
since I am the funniest person they had ever
met and that is all you should know about my
personality.

EDUCATION EMPLOYMENT HISTORY
Ivan Franko National University of
Lviv 2020 - wow 24/7
current
position team leader of Customer Support
2016-2020 Bachelor of English/Spanish
philology tasks creation
curriculum creation
direct communication with customers
Khmelnitskyi National University monthly meetings with the team
2020-2021 Master of philology documents creation
onboarding for new hires
2017 -
2020 English teacher
SKILLS Took part in the educational process of
Team Leading students
Onboarding Planned and delivered English language
CS lessons that incorporated the use of
authorial audio-visual aids and various
Tista
English teaching methods.
Excel Closely supervised students’ growth and
Time management helped them improve written and oral
Reporting test scores.
Team Psychology
Shopify
Languages
Ecxellent communicational skills English (advanced)
Learning techniques Spanish (intermediate)
Critical thinking Ukrainian (native)

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Viber/Telegram