Контактная информация

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Опыт работы

Customer service representative

с 11.2023 по 12.2023 (1 месяц)
Voro motors, Remote (Auto business and auto service)

- Provided exceptional customer service to clients of a leading scooter company, both pre- and post-sales, through various channels such as phone, email and live chat.
- Assisted customers with product inquiries, technical support, order processing, and warranty claims.
- Effectively utilized Shopify to manage orders, inventory, and customer information.
- Utilized dial pad systems to handle and route incoming calls efficiently.
- Acted as a liaison between customers and the product development team, providing valuable feedback.

Private English tutor

с 12.2021 по 01.2022 (1 месяц)
private company, Zaporizhzhia (Individuals)

Customer service representative

с 12.2020 по 10.2021 (10 месяцев)
elmani couture (Design)

Дополнительное образование и сертификаты

High School

2019, 6 years

Знания и навыки

• Persistence
• CRM
• Multitasking
• Conducting online chats
• Ability to work in multitasking mode
• Receiving incoming calls
• Fast typing

Знание языков

Английский — свободно