Елизавета

Yelyzaveta Popova
Assistant Manager

[открыть контакты](см. выше в блоке «контактная информация»), Paris, France
[открыть контакты](см. выше в блоке «контактная информация») · [открыть контакты](см. выше в блоке «контактная информация»)

Date / Place of birth
Profile
05.10.1999, Ukraine
I am inspired by people and the diversity of cultures.
Nationality Skilled in task management, communication, and problem-solving, with a
Ukrainian strong focus on customer satisfaction, and the ability to work in a fast-paced
environment.
Driving license
With immense pleasure, I would love to join and become a part of your amazing
B
team.
Skills
Communication Skills Employment History
Teamwork
Assistant of manager, Online courses in Italy, Florence
Fast Learner February 2023 — Present
Adaptability
- Assist in managing the online course platform, including instructor
Customer Service communication, course creation, and student enrollment
Ability to Multitask - Provide customer service support to students and instructors, including
responding to inquiries and resolving issues
Languages
English - Coordinated with instructors to ensure timely delivery of course content
- To process incoming requests m and assist if necessary.
Italian
Real estate assistant, Estate Brokers, Wroclaw
Polish September 2022 — Present
Ukrainian - Work mainly with foreigners who moved to Poland,
- Conduct property research, market analysis,
russian
- Provide administrative support to real estate agents and brokers, including
Hobbies calendar management, email correspondence,
Various kinds of sports, - Responded to client inquiries and coordinated property tours and open houses
an art, travelling, learning
- Responsible for the social media marketing.
languages.
Head Waitress, Sunset Hospitality, Dubai
January 2022 — July 2022
- Work on the restaurant's pre-opening.
- Organizing the smooth operation of the team,
- Providing F&B service at the highest level.
- Taking care of people, entertaining them, and creating the most memorable
experience at the Dream Restaurant.
- Raise the order value of each check and increase restaurant sales.

Tour guide, Coral Travel Poland, Bodrum, Turkey
May 2021 — November 2021
Help tourists fully immerse themselves in the culture of Turkey, and most
importantly, enjoy their travels. (Polish and partly Ukrainian market). Conducting
various excursions (historical, educational, and entertainment), as well as
transfers: meeting tourists at the airport and escorting them to hotels, as well as
assistance during check-in / check-out from the hotel. Answer any questions that
the guests may have. Clearly sharing engaging information with guests during
transfers and excursions. Accompanying tourists from hotels to the airport.
Conducting and consulting shopping tours. Collaboration with the office and
team.

Head Waitress, Corso, Wroclaw, Poland
October 2020 — March 2021
Is not about how to deliver plates and clean the tables, but about love for the
cuisine of the culture you present, selling and understanding the needs/desires
of the client, and speaking the client's language (even if you need to communicate
in 5 languages for 30 minutes). multitasking and the ability to solve problems and
various non-standard situations that may arise during any position of working
with people. This position required liability for the restaurant: meeting customer
needs ordering the necessary products cleanliness and tidiness of the hall
internship of new employees - monthly work reports

Waitress, Pumo di Puglia, Wroclaw,Poland
June 2020 — September 2021
Work in an Italian restaurant in Poland. Providing best hospitality service.
Constant practice of foreign languages. Gaining experience and enjoying working
with people :)

Translator, LGM Agency, Kiev, Ukraine
October 2019 — January 2020
Cooperation with foreign clients. Interpretation and translation, mostly online.
Holding meetings. Satisfactory implementation of the company's monthly plan
and growth with them.

Teacher of foreign languages, High school, Kiev, Ukraine
December 2019 — April 2020
Periodical practice from the university. Teaching children to learn -is the main
task of any teacher. Create lesson plans and teach English and Italian languages
to children from different classes.

Education
Bachelour of Italian and English Philology, Kyiv Borys Grinchenko
University, Kyiv
September 2016 — July 2020

Courses
Social Media Marketing, Marian's cours
March 2023 — April 2023