Anna

Anna Iarovykova
Administrative and Executive Assistant

POB: Odessa, Ukraine
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I am an ambitious individual, with over 10 years’ experience in office roles, close attention to detail, and I am capable of
self- management, thriving on my own or in a team, and mentoring others performance.
My most recent experience has been exciting and challenging, includes administration, HR and event coordinator
responsibilities.

EXPERIENCE

SKILL HIGHLIGHTS
EXECUTIVE ASSISTANT
 Organizational skills
Support Pets, USA 2023 – Present
 Communication Skills Remotely job
 Supervision and staff
management
 Ability to run reports ADMINISTRATIVE SPECIALIST 2019 – 2022
Pure Health, Dubai
 Data analysis EMPOWERING HEALTHCARE
 Negotiation skills
 Business English  Wrote reports and correspondence from dictation and handwritten notes.
 Microsoft Office  Managed office inventories, restocking supplies and placing purchase orders to
maintain adequate stock levels.
 Ran reception areas by greeting visitors and responding to telephone and in-person
requests for information.
HIGH EDUCATION  Processed contracts, expense reports and invoices.
Tourism Management - 2020  Organized client events and conferences.
second education  Received and screened high-volume internal and external communications, including
calls, email, and mails.
Odessa Mechnikov
National University
RESERVATION AGENT 2017 – 2019
Bachelor’s degree in Language, BB Social Dining, DIFC, Dubai.
Philosophy and Culture
 Provide booking and reservation services to customers
2008 – 2013  Processed payments and online bookings with zero error.
 Maintained product knowledge to provide accurate information on local tour
Odessa Mechnikov
services.
National University
 Identified and engaged prospective business clients to increase corporate bookings
TRAINING & CERTIFICATION EXECUTIVE ASSISTANT 2014 – 2017
UKR Exim Bank, Ukraine
Chat GPT training - 2023
AI course online  Performs clerical and administrative tasks including drafting letters, memos, invoices,
reports, and other documents for Senior Manager.
 Arranges traveling, bookings or events, ordering taxi and shuttle.
Hillel IT School 2022
 HR/ Recruiting and FRONT OFFICE AGENT 2014 – 2014
Event specialist (4 Hotel De Paris Odessa- MGallery by Sofitel
months learning,
practicing course)  Greeted incoming customers in a professional manner and provided friendly,
knowledgeable assistance.
 Managed guest bookings and enquiries accurately and efficiently for continued customer
Speak Up English satisfaction.
Institute 2020, Dubai  Handled customer payments and updated reservations with Opera pro.
 Business English
 Provided local attraction and event information for enhanced hotel stays.
Grammar (60 -days
Training course)  Organized guest transport to support smooth airport transfers.

American English 
Center – 2012
 English language
course, Advance

LANGUAGES

 Ukrainian - Native
 English – Fluent
 Russian – Fluent