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Резюме от 10 февраля 2024 Файл

Никита

Customer support representative

Возраст:
24 года
Город проживания:
Харьков
Готов работать:
Удаленно, Харьков

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Petrovskogo 146, Kharkiv, 62341, Ukraine
[открыть контакты](см. выше в блоке «контактная информация») · [открыть контакты](см. выше в блоке «контактная информация»)

Nikita Lavro, Logistics Coordinator
Dedicated and experienced logistics coordinator seeking
employment.
I have extensive experience in logistics from being a Freight
Broker to a Load Planner and have a good understanding of how
to create long-term relationships with clients and make sure
they last.

Details Place of birth Kharkiv Date of birth 30.09.1999

Links LinkedIn Instagram

Skills Dispatch/Brokerage (BOX TRUCKS, DRY Slight experience working with SD, DD
VANS, HOTSHOTS, POWER ONLYs, and RGNs
REEFERS)
Good understanding of US trucking
Monitoring and booking loads from regulations
a variety of shipping sources (DAT,
Sylectus, Truckstop, different broker Paperwork handling and billing (Factoring

boards) Companies, Direct Deposits)

Market Knowledge Ability to create long-term relationships
with customers
Ability to handle insurance, factoring,
DOT/FMCSA related issues

Employment History Sales Manager at Hyperion Tech , Kharkiv
January 2019 — November 2019

My main responsibilities as a Sales Manager were:

• To take care of price quotations.
• To communicate and discuss our offerings with the developers in order to come up with
the most accurate quote.
• To find and inform our potential clients about the services our marketplace provides.
• Taking care of the verification process.

Freight Broker at Landstar, Kharkiv
November 2019 — August 2020

My main responsibilities as a Freight Broker were:
• Actively searching for potential clients and carriers, establishing relationships for future
work.
• Monitoring the progress of shipments to ensure that goods arrive promptly and
undamaged

Claims Department Representative at WiserBrand, Kharkiv
August 2020 — January 2021

My main responsibilities as a Claims Representative were:

• Taking care of all the possible issues that might occur during a complex multi-stage
delivery process as well as handling customers complaints regarding damaged furniture
on the order.
• Actively contacting third-party representatives (manufacturers/ freight and local
carriers/ different types of other services), collecting PODs/BOLs.
• Handling other various customers requests (order status, cancellations, marketplace
questions, etc...).

Senior Dispatcher at Resolute Logistics, Kharkiv
January 2021 — May 2022

My core responsibilities as a Dispatcher were:

• Establishing a long-term relationship with clients by ensuring that I always provide a
top-notch service and satisfy client's needs.
• Finding the best possible loads on the market, taking care of the billing process,
overseeing load transit from start to finish and help solving any possible issues that may
occur during the process.
• Working with dry vans, as well as box trucks, reefers, hotshots, and POs. Having a good
understanding of specifics of working with each of them.
• Participating in the development of our company and understanding the processes
behind every department and what it takes to create and sustain a profitable business.
• Helping our sales department develop a Unique Selling Proposition in order to attract
more CDL clients.
• Handling the task of establishing relationships with direct shippers and brokers the goal
of which was to have direct shipments for our company so that we could later distribute
them among our dispatchers.

Dispatcher / Load Planner at Migway Inc, Kharkiv
May 2022 — Present

My main responsibilities as a Load Planner are:

• To make sure that all the loads are distributed correctly according to the driver's needs
and broker's requirements in order to maintain the highest efficiency possible and
provide the best service.
• Acquire the best loads from building longstanding and trustworthy relationships with
brokers as well as constantly finding load opportunities on the boards.

Education International Economic Relations and Travel Business, V. N. Karazin
Kharkiv National University, Kharkiv
September 2017 — August 2021

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