Аліна

ALINA ABRAMOVA
QA ENGINEER
SUMMARY
I am a self-motivated, detail oriented and passionate about quality control. I bring
to this position a hands-on approach in the testing of software systems. I have a
solid understanding of QA methodologies used in the industry and the Software
Development Life Cycle (SDLC). I like new challenges, that make me want to learn
more and improve my skills. My objective is to excel in a challenging and innovative
environment and expand my full potential. That’s why I am looking for a company
that will give me the chance to be a part of the team.

PET-PROJECTS
Project files- click here

CONTACTS GoIT Product Privat24.ua Rozetka.ua
Software documentation App testing Regression testing
familiarization Test cases creating Creating test cases
[открыть контакты](см. выше в блоке «контактная информация») Testing/ bug reports Bug report creating Eldorado.ua
Skype List Boxer Testing/ bug reports
LinkedIn App testing Documentation testing Makeup.ua
Test cases creating Free review technique Sprint planning
Telegram
Bug report creating at requirements participation
[открыть контакты](см. выше в блоке «контактная информация») Feedback sending discussion Create test cases
Questions/potential Bug report creating
Mexico problems for users Website testing
EXPERIENCE
TECH SKILLS Royal Caribbean Group | 2016 - 2023
HTML Hotel Administrative assistant
Postman Responsible for:

CSS Organize and schedule appointments
Assist in the preparation of regularly scheduled reports
SQL
Develop and maintain a filing system
TestRail/Qase
Achievements:
Development tools
Developed a system of automated reports
Jira/Trello
Organized the work process, which became a model for other organizers in the
JSON
company
XML From scratch created an automated system in Excel and lunched successfully on
REST/SOAP other work stations
Guest Services Officer
SOFT SKILLS
Responsible for:
Attention to detail
Address customer complaints and escalate to Guest Relations Manager
Problem solving Record information in the log daily
Effective time management Ensure compliance with health and quality standards

Multitasking Achievements:
Developed a motivation system that is distributed to other departments of the
Strong communication skills
company
LANGUAGES Passed audit review in respective area with 100% result
Organized an internal event for 48 people as a teambuilding
English - upper intermediate
Atra Page | 2012 -2016
Russian - native Supervisor/Coach
Ukrainian - native
Responsible for:
Hire and onboard new employees
EDUCATION Measure performance with key metrics: call abandonment, calls waiting etc.
Ensure adherence to policies for attendance, established procedures etc.
2023 GoIT - QA Engineer
Achievements:
2007 2010 Maritime college - Hired and trained over 50 people in 2 weeks, resulting in increased company profits
Restaurant Business Increased the quality of operator training, which led to better performance and as a
result, it led to a 2-fold increase in our site by our partners.