Контактная информация

Соискатель указал телефон и эл. почту.

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Опыт работы

Account executive

с 10.2025 по наст. время (7 месяцев)
Salescloser.AI, Remote (IT)

Close AI Sales Agent deals with business owners, focusing on automating lead qualification, follow-ups, and appointment booking to drive revenue growth.

Conduct 10–15 discovery and demo calls weekly, presenting AI solutions tailored to client sales workflows and conversion goals.

Achieve an early conversion rate of 25–30% on qualified demos, helping clients reduce manual sales effort and increase engagement.

Collaborate with onboarding and customer success teams to implement AI agents for new clients within 48–72 hours, ensuring smooth adoption and optimization.

Track and analyze client performance metrics, showing average 15–20% improvement in lead response times and 5–10% increase in booked appointments within the first month of AI deployment.

Maintain accurate CRM data for pipeline management, revenue forecasting, and reporting on key sales KPIs.

Educate clients on AI-driven sales strategies, highlighting ROI and enabling automation that reduces manual workload while improving conversion rates.

Account Executive

с 01.2025 по 09.2025 (9 месяцев)
The/Studio, Remote (Retail)

Closed $140K+ in revenue over 9 months, managing full sales cycles from outreach to contract for enterprise clients.

Conducted 300+ discovery calls with executive stakeholders, increasing proposal acceptance rate by 42% through personalized, data-driven demos.

Consistently exceeded quota by 15–20%, shortening the sales cycle from 21 to 14 days through structured follow-ups and effective objection handling.

Executed outbound campaigns via Apollo, LinkedIn, and HubSpot, boosting qualified pipeline by 35% quarter over quarter.

Managed multi-seat, multi-year negotiations with legal and procurement teams to secure high-value contracts exceeding
$100K ARR.

Maintained 98% CRM hygiene in Salesforce and HubSpot; built dashboards to monitor pipeline health and forecast deal risk
accurately.

Leveraged fireflies to review call recordings, refine objection handling techniques, and share best practices across the
team.

Collaborated cross-functionally with Product, Marketing, and Customer Success to influence roadmap decisions and align messaging with enterprise needs.

Reactivated $67,000 in dormant pipeline by designing targeted outbound campaigns to re-engage inactive enterprise leads.

Sales Executive

с 10.2023 по 12.2024 (1 год 3 месяца)
Lingawa, Remote (Education and science)

Managed dual B2B and B2C sales pipelines, identifying key buyer personas across schools, diaspora families, and individuals.

Generated a 52% increase in lead-to-opportunity conversions within the first 5 months.

Conducted over 160 structured discovery sessions, mapping pain points to tailored learning pathways—leading to a 30% lift in customer onboarding success rate and improved sales velocity.

Developed a hybrid outreach cadence (voice, email, LinkedIn) that reduced no-show rates by 21% and improved follow-up engagement by 44% category benchmarks.

Contributed to a 38% rise in total monthly recurring revenue (MRR) during tenure, largely driven by upselling annual subscriptions and team training packages.

Worked with product and growth teams to improve lead qualification criteria and streamline the trial-to-paid process, reducing friction in the user journey.

Piloted a flexible prepayment sales model that increased average contract value by 275% and cut trial drop-offs by 40%, becoming a company-wide standard.

Sales representative

с 10.2021 по 10.2023 (2 года)
BluFX, Remote (Finance, banking, and insurance)

• Spearheaded B2B and B2C outbound prospecting, increasing qualified leads by 30% through cold calls, emails, and LinkedIn outreach.

• Sold cloud-based trading software and AI-powered automation tools, addressing complex trading pain points with tailored solutions.

• Conducted discovery calls to identify prospects present and future needs, pain-points and showcase product demos, improving the meeting-to-opportunity conversion rate by 30%.

• Managed a portfolio of high-value clients, surpassing sales targets by 25% and fostering a 40% increase in repeat business through tailored relationship management.

• Collaborated closely with Account Executives to ensure seamless lead handoffs, optimizing team alignment and overall sales outcomes.

• Increased customer conversion rates by 30% through proactive follow-ups and objection handling, reducing churn and cancellations.

• Boosted average order value by 25% by recommending complementary products and upselling premium account features.

• Used Zendesk & Aircall to track and analyze sales interactions, optimizing lead nurturing workflows for higher engagement.

• Collaborated with customer support teams to improve post-sale experience, reducing refund requests by 20%.

• Delivered product demos tailored to specific client requirements, achieving a 30% improvement in meeting-to-opportunity conversion rates.

• Managed customer expectations, promptly addressing complaints and escalating constructive feedback to ensure high satisfaction levels.

• Proactively identified new sales opportunities through networking and strategic prospecting, converting them into long-term partnerships.

• Managed the entire sales cycle—from prospecting to closing deals—and collaborated in partner selling with other product suite members.

• Partnered with marketing teams to design targeted outreach campaigns,
boosting email engagement rates by 50%.

• Maintained CRM (Zendesk) data integrity, ensuring accurate tracking of lead progress and pipeline health.

Customer support specialist

с 04.2020 по 09.2021 (1 год 6 месяцев)
BluFX, Remote (Finance, banking, and insurance)

• Resolved 95% of customer inquiries within SLA targets, boosting CSAT scores by 18%.

• Managed 60+ customer interactions daily via email, chat, phone and social media, maintaining a 98% satisfaction rate.

• Spearheaded the development of a self-service knowledge base, reducing ticket volume by 25%.

• Conducted root-cause analysis on recurring issues, leading to a 15% decrease in support requests.

• Collaborated with cross‑functional teams to identify opportunities for process improvements and develop strategies to enhance the customer experience.

• Proactively identified upsell opportunities, contributing to a 10% revenue increase over 12 months.

• Utilized Zendesk to manage customer data, track customer interactions, and update customer records.

• Trained new hires on best practices, reducing onboarding time by 15%.

Account executive

с 05.2018 по 03.2020 (1 год 11 месяцев)
Techrayvolve, Remote (Power industry)

• Cultivated and maintained long-term relationships with mid-market and enterprise clients, serving as the primary point of contact for account management.

• Developed strategic account plans to drive business growth and expand product adoption within assigned accounts, resulting in a 25% increase in revenue.

• Identified upsell opportunities and successfully closed deals to promote the adoption of additional products and services, exceeding upsell targets by 15%.

• Analyzed internal and external datasets to gain insights into client behavior and market trends, providing valuable recommendations for improving product offerings and enhancing customer experience.

• Resolved tier 2 support issues escalated by clients, ensuring timely resolution and high levels of client satisfaction.

Знания и навыки

• LinkedIn Sales Nav
• Cross-Functional Coordination
• Communicability
• Upselling and Cross-selling
• Time management
• Problem Solving & Process Improvement
• Knowledge Sharing
• Feedback Utilization
• SRM user
• HubSpot
• Conducting negotiations
• Handling objections
• Active sales
• Management of CRM
• Educability
• B2B Sales
• B2C Sales

Знание языков

Английский — свободно