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Резюме от 4 июня 2024 PRO

Faith

Customer support representative, Dispatcher, Freight Forwarder

Занятость:
Полная занятость, неполная занятость.
Возраст:
24 года
Город проживания:
Винница
Готов работать:
Удаленно

Контактная информация

Соискатель указал телефон , эл. почту и адрес.

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Опыт работы

Freight Forwarder

с 01.2022 по 03.2024 (2 года 2 месяца)
Regent Logistics | USA, Remote (Transportation and logistics)

I'm a professional with extensive experience in the following:
• Handling international logistics matters related to international freight forwarding, shipping lines & courier companies. - Air Import & Export with USA, INDIA, CHINA, UK, TH, NL, ID, SG, IL
• Warehousing and Distribution, 3PL Management, Product Labeling, Carton and Pallet Labeling.
• Production Planning at Supplier End, Procurement, Payments to Suppliers, Pre-Shipment
• Supplier Relationship Management
• Cargo Booking with Shipping Lines, Airlines, and Consolidators.
• Documents such as SLI, Bill of Ladings, TSA, Cargo Manifest, Commercial Invoice, Packing List, RC, POD, MAWB & HAWB, and AES
• Constantly Monitors Shipments from Pick-up until Cargo delivery.
• Classification of Tariff Code.
• Preparation of Rates and Quotation
• Import and export compliance
• Warehousing and deliveries management
• Expert in data entry operation and Data Scraping (Company Name, Address, Email, Phone Number... etc.)
• Trucking: experience with Load Manager, Sylectus, Primus. CargoVan, Box truck, and Reefer truck dispatching.
• Outbound and Inbound domestic trucking such as FTL and LTL

Dispatcher / customer services rep

с 06.2020 по 09.2021 (1 год 3 месяца)
Appliance repair company, USA, Remote (Public and business services)

My responsibilities as a customer service representative/dispatcher included:
- answering customers' questions
- resolving problems
- booking appointments
- ensuring customer satisfaction
- attending to inbound and outbound calls
- communicating company interests and policies to customers.
- dispatching technicians for repairs

User tester

с 01.2020 по 07.2020 (6 месяцев)
user testing, Remote (IT)

As a user tester, I think out loud while testing products which give insights to companies about customers' perspective.

Образование

vinnystia national medical university

Medicine, Vinnytsia
Высшее, с 2018 по 2024 (6 лет)

Дополнительное образование и сертификаты

computer course

2017,8 months

Знания и навыки

Communicability Skype Fast typing Google Competent oral and written language Data entry MS Excel Google Sheets MS Office Organizational skills Ability to work in multitasking mode Documentation management Freight transportation Dispatching of transport Graphic design

Знание языков

Английский — свободно

Дополнительная информация

Freight forwarder, Dispatcher, order processor/fulfillment, and customer support representative are all positions I've held in the past.

I am committed to contributing positively as both a team member and an individual to ensure complete client satisfaction.

Thank you for considering my resume.

I eagerly await the opportunity to discuss how I can bring my multifaceted expertise to your team and contribute to your success.

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