Faith
Customer support representative, Dispatcher, Freight Forwarder
- Занятость:
- Полная занятость, неполная занятость.
- Возраст:
- 24 года
- Город проживания:
- Винница
- Готов работать:
- Удаленно
Контактная информация
Соискатель указал телефон , эл. почту и адрес.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9741969
Опыт работы
Freight Forwarder
с 01.2022 по 03.2024
(2 года 2 месяца)
Regent Logistics | USA, Remote (Transportation and logistics)
I'm a professional with extensive experience in the following:
• Handling international logistics matters related to international freight forwarding, shipping lines & courier companies. - Air Import & Export with USA, INDIA, CHINA, UK, TH, NL, ID, SG, IL
• Warehousing and Distribution, 3PL Management, Product Labeling, Carton and Pallet Labeling.
• Production Planning at Supplier End, Procurement, Payments to Suppliers, Pre-Shipment
• Supplier Relationship Management
• Cargo Booking with Shipping Lines, Airlines, and Consolidators.
• Documents such as SLI, Bill of Ladings, TSA, Cargo Manifest, Commercial Invoice, Packing List, RC, POD, MAWB & HAWB, and AES
• Constantly Monitors Shipments from Pick-up until Cargo delivery.
• Classification of Tariff Code.
• Preparation of Rates and Quotation
• Import and export compliance
• Warehousing and deliveries management
• Expert in data entry operation and Data Scraping (Company Name, Address, Email, Phone Number... etc.)
• Trucking: experience with Load Manager, Sylectus, Primus. CargoVan, Box truck, and Reefer truck dispatching.
• Outbound and Inbound domestic trucking such as FTL and LTL
Dispatcher / customer services rep
с 06.2020 по 09.2021
(1 год 3 месяца)
Appliance repair company, USA, Remote (Public and business services)
My responsibilities as a customer service representative/dispatcher included:
- answering customers' questions
- resolving problems
- booking appointments
- ensuring customer satisfaction
- attending to inbound and outbound calls
- communicating company interests and policies to customers.
- dispatching technicians for repairs
User tester
с 01.2020 по 07.2020
(6 месяцев)
user testing, Remote (IT)
As a user tester, I think out loud while testing products which give insights to companies about customers' perspective.
Образование
vinnystia national medical university
Medicine, Vinnytsia
Высшее, с 2018 по 2024 (6 лет)
Дополнительное образование и сертификаты
computer course
2017,8 months
Знания и навыки
Знание языков
Английский — свободно
Дополнительная информация
Freight forwarder, Dispatcher, order processor/fulfillment, and customer support representative are all positions I've held in the past.
I am committed to contributing positively as both a team member and an individual to ensure complete client satisfaction.
Thank you for considering my resume.
I eagerly await the opportunity to discuss how I can bring my multifaceted expertise to your team and contribute to your success.
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