Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9791112

Опыт работы

Front desk receptionist

с 05.2023 по 08.2023 (3 месяца)
Monte Carlo Inn, Barrie, ON (Готельно-ресторанний бізнес)

Customer Service Manager

с 11.2021 по 11.2022 (1 год)
Fapomed Ukraine LLC, Гоща (Хімічна промисловість, фармацевтика)

Proficient in working with CRM, PHC, and SNC systems
Preparation of customer documents, finalizing reports, and ensuring timely follow-up
Collaborate with production teams to verify status, confirmation, and delivery dates for customers
Receive orders from international customers and coordinate with colleagues abroad

Administrator reception

с 07.2021 по 07.2022 (1 год)
Hotel “Central”, Рівне (Готельно-ресторанний бізнес)

Utilize troubleshooting techniques to address customer complaints effectively
Manage incoming/outgoing calls, answer inquiries, and respond to client emails promptly
Provide polite and respectful customer greetings and deliver excellent service

Образование

The National University of Water & Environmental Engineering

Enterprise Economy, Рівне
Высшее, с 2016 по 2021 (5 лет)

Дополнительное образование и сертификаты

A Mini Course on Time Management

01/07/2023

Знания и навыки

Знание языков

• Украинский — свободно
• Английский — продвинутый
• Русский — свободно

Дополнительная информация

Experienced and enthusiastic professional with a track record of completing various clerical tasks, coupled with strong communication and organizational skills. Skilled in client interaction and continuously improving technical abilities to become a versatile asset for organizational growth.