Контактная информация

Соискатель указал телефон и эл. почту.

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Опыт работы

Sales manager

с 10.2022 по 12.2023 (1 год 2 месяца)
Kostas company, Vinnytsia, Vinnytsia (Transportation and logistics)

My responsibilities were
1. I presented, promoted and sold products/services using solid arguments to existing and prospective clients.

2. I performed cost - benefits analysis of existing and potential clients.

3. I maintained positive business relationships with customers to ensure future sales.

4. I reached out to customers through cold calling.

5. I supplied management with reports on customers needs, problems, interests, competitive activities and potential for new products and services.

6. I expedited the resolution of customers problems and complaints to maximise satisfaction.

7. I continuously improve through feedback

My achievement was that I always hit and exceed sales targets

Logistic manager

с 10.2021 по 10.2022 (1 год)
Gazi company, Vinnytsia, Vinnytsia (Transportation and logistics)

1. I planned inbound and outgoing deliveries

2. I directed, optimised and coordinated full order cycle.

3. I negotiated with suppliers, manufacturers, retailers and consumers.

4. I ensured the goods and products are shipped to their appropriate destination.

My achievement as a Logistics manager was improvement in on-time delivery performance by 10% and I was Excellent at my job

Customer support representative

с 02.2020 по 08.2021 (1 год 6 месяцев)
Hedge Company, Vinnytsia, Vinnytsia (Marketing, advertising, and PR)

My responsibilities were
1. Answering a customer question about the company, product and services.

2. Resolving customers complaints

3. Directing customers to the right supervisor or department.

4. Handling returns and exchange.

5. Taking orders and processing returns via phone calls, Emails and messages.

6. Making changes to customers account.

My achievement as a customer support representative was:

I managed 40+ daily customer calls, answering questions, clarifying products offerings, and work to resolve account issues for an 80% customer satisfaction.
I was Excellent at my job.

Dispatcher

с 11.2018 по 01.2020 (1 год 2 месяца)
Donga Company, Vinnytsia (Transportation and logistics)

1.Receiving emergency and non-emergency calls
2. Monitoring driver logs
3. keeping accurate records and addressing problems
4. Dispatching appropriate team members.
5. I ensured timely deliveries
6. I Supervised the route and status of field units to prioritize their daily schedule.

Образование

University

Business Management, Vinnytsia
Высшее, с 2018 по 2022 (4 года)

I am a graduate

Знания и навыки

Знание языков

Английский — свободно

Дополнительная информация

I have a good experience working as a sales manager, a customer support representative and a logistics manager. I have worked as a team and therefore build good relationships with my teammates that led to harmony. I am verbal self driven, with a strong sense of ownership. I'm a goal getter and I have a good communication skill. I do my best in any duty assigned to me, and I'm positive towards this job because I will do my very best if I'm given the opportunity.