Анна

Anna Polovenko [открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация»)
Data Analyst [открыть контакты](см. выше в блоке «контактная информация»)
Remote, Spain

Analyst with 2,5 years of experience in data analysis and 6+ years in reporting, process analysis and its optimization. Proven ability
to utilize various analytical tools (Excel, SQL) and techniques to extract insights from complex datasets, providing strategic
insights to drive business growth. Eager to solve problems using data, contribute expertise in data visualization, and support
evidence-based decision-making with the ability to work effectively in a fast-paced environment.

Work Experience
Project Coordinator Jan 2025 - Present
Heal Canada | Canada
Increased social media views and followers by creating engaging content in Canva 3 times a week for Meta, X, and TikTok
Achieved 2-5% CTR by setting up targeted advertisements on Meta using campaign management skills
Administered 100+ page digital magazines every 2 months, ensuring timely publication and content accuracy
Provided actionable business insights by analyzing statistical data and preparing detailed reports
Edited and maintained website information using WordPress to ensure up-to-date and accurate content

Data Analyst Oct 2021 - Mar 2024
Autodoc | Ukraine
Conducted data analyses, including collection, interpretation, and visualization to identify trends, create forecasts, and mitigate
negative impacts to reach 13 main benchmarks.
Controlled key performance indicators by generating periodic reports to ensure the achievement of 10 KPI metrics. Fulfilled ad-hoc
analysis for in-depth productivity examination every 2 months, improving operational performance by 15%.
Oversaw the productivity of 550-600 first-line support agents across 4 locations and 3 outsourcing partners, optimizing resource
allocation among multiple interaction channels in real-time form.
Implemented a reporting monitoring system, reducing order processing delays by 12% by this, and contributing to daily operational
efficiency and KPIs fulfillment.
Enhanced employees’ efficiency and adherence to schedule, increasing customer service level by 10%.

Operations and Sales Analyst Oct 2020 - Oct 2021
Venta.LTD | Ukraine
Analyzed key metrics such as turnover, revenue, cost adherence, and sales planning by producing 6 daily performance reports.
Created comprehensive monthly client performance reports with visualizations to illustrate market share trends and dynamics.
Investigated and analyzed the needs of over 100 customers and branch demands to formulate competitive pricing strategies, based on
turnover, market share, and established benchmarks.
Performed competitive analysis on 3 rival companies, assessing their pricing strategies and market positions, to gain insights for
further firm's strategy. Monitored the pricing environment providing an understanding of changes in market conditions.
Distributed sales targets for key products among 5 managers. Compiled new reporting led to a 15% average increase in goal
achievement, and accordingly reached higher financial bonuses.
Managed pricing offers for clients, adjusting to market changes, leading to more than 10 successful deals.

Sales Analyst Jun 2017 - Aug 2020
Reckitt | Ukraine
Monitored and reported on the sales activities, and the performance of 8 sales representatives, ensuring adherence to sales strategies.
Maintained and updated the database with accurate addresses of stores for 2 distributors and the routes for 8 sales representatives to
guarantee their correctness.
Created reports for key sales programs during promotional periods, handling 5 to 20 goods over 1–2-month cycles.
Generated monthly presentations for 4 distributors, displaying dynamics of sales and quantity of active stores by retail chains, brands’
performance, and their shelf share.
Coordinated reports to the main office, providing data support to 5 managers with system functions and operations preventing errors.

Core Skills
Data Analysis, Excel, Google Sheets, Spreadsheets, SQL, PostgreSQL, Data collection, Data cleaning, Data processing, Reporting,
Presentation, Data Visualization, Power BI, Tableau, Statistics, Predictive analysis, SWOT analysis, Python, Critical thinking, Detail-
oriented, Communication skills, Proactive, Self-motivated, Organizational skills, Multitasking, Problem-Solving, Decision Making,
Self-starter, Teamwork, Adaptive, Collaborative

Education
Bachelor’s degree Management of Organizations and Business Administration Sep 2016 - Jun 2020
Odesa National Polytechnic University

Languages
English (B2), Spanish (A1), Ukrainian (Native)
Certificates
Python Essential | Cisco Apr 2024
The Complete SQL Bootcamp: Go from Zero to Hero | Udemy Jun 2023