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Resume

Danila Drynov
Projects Domains: Financial app, CRM Systems,
IOT, Dating, Blockchain, AI, 3rd party logistics,
Healthcare.
Delivery Manager Customers: Australia, Canada, USA, Finland.
Language:
English, B2 (Upper-Intermediate),
Ukrainian, native.

Contact Work History

Address 2022-09 - Delivery Manager
Dnipro/Zaprozhye, 69120 Current
TopDevs, Zaporozhye
Phone Monitored customer quality metrics and took
[открыть контакты](см. выше в блоке «контактная информация») proactive steps to implement resolutions and

E-mail restore acceptable levels.

[открыть контакты](см. выше в блоке «контактная информация») Generated reports for IT project progress
and performance.
Negotiated and managed project budgets
Technical Profile to meet goals.
Monitored and tracked project progress to
JIRA
support timely completion.
Asana
Led cross-functional teams to successfully
Confluence
complete IT projects.
Miro
Resolved staff conflicts and identified
Google Workspace
potential areas of improvement.
Managed over 7-9 projects at once
Competencies

Hands-on knowledge &
2021-03 - Project Manager
2022-09
experience in Agile (Scrum, TopDevs, Zaporozhye
Kanban, etc) Pre-sale
Projects from scratch to product
Knowledge of SDLC
Managing development team up to 15
Experience with JIRA/Trello people
Creating Technical Proposal to new partners
Skills in using Google Docs, Meetings with clients offline/online
Grant Chart, and Setup and Support of Agile processes
requirements Project Analysis and Reporting
documentation (User Story, Planned, designed, and scheduled phases
SRS) for large projects
Familiar with risk 2020-04 - Project Manager
management 2021-03
BWS, Zaporozhye
methodologies
Stakeholders communication

Team player, self-motivated, Execution control

good communicator, driven Identified plans and resources required to

and committed. meet project goals and objectives.
Negotiated and managed third-party
contracts related to project deliverables.

2019-10 - Full Stack Developer
2020-09
BWS, Zaporozhye
Developed functional databases,
applications and servers to support websites
on back-end.

2019-03 - Technical Support Executive
2020-03
A1 Logistics, Zaporozhye
Supervised technical support staff service
operations and assisted with maintenance
advisory.
Managed customer contact center with 5
support representatives

Education
2015-01 - Master of Science: Computer Science
2021-01 And Programming
NU "ZP" - Zaporozhye

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