Олена

Olena Nadtochii
11 St Georges Gate, 175 St Georges Cheltenham, GL50 3EJ
Email: [open contact info](look above in the "contact info" section)
Tel: 07383288252

Personal statement

I have achieved a degree in finance and credit in my home country. I bring over ten years of experience in sales and management, including setting up my own business and developing a new line of sports clothes. I have experience of business development, negotiations and improving customer satisfaction.
I am looking for a job that would allow me to use and develop my skills as a Sales Professional.

Key Skills

• Strong time management skills
• Highly organised, proactive, hardworking, focused, with attention to details
• Very diligent, tenacious and focused on results
• Ability to work in fast paced environment with tight deadlines
• Excellent analytical, numerical and problem-solving skills
• Proficiency in all areas of Microsoft Office
• Languages: upper-intermediate English, native Ukrainian, fluent Russian

Employment History

Warehouse Operative, Monkhouse School Clothes
May 2023 – October 2023

In this role my responsibilities included:
• Picking and packing retail and wholesale orders according to the picking list, ensuring the product is looking superb at all times
• Searching stock items on the system for ensuring you collect right items
• Executing the dispatching of wholesale and retail orders via database
• Ensuring paperwork is completed accurately and promptly
• Responding to various internal and customer queries

Administrator, Taylor Shop Golden Stitches, Cheltenham
January 2023 – April 2023

I was responsible for providing customer services including next:
• Managing orders with issuing receipts for clients
• Taking measurements for garments with providing customer advise about various repair solutions
• Providing minor repairs for garments
• Dealing with customer queries

Waitress, The Royal Oak Pub, Cheltenham
June 2022 – September 2022
This was a temporary role, where I was responsible for serving food and drinks to customers and assisting in the kitchen.

Co-owner and Store Manager, Helen’s Shop in Nizhyn, Ukraine
2019 – February 2022
I followed my passion to be as the entrepreneur and I became so-owner store selling kids clothes and was responsible for a lot of different tasks and goals.
Since 2022 we started manufacturing our line of casual sports clothes for kids and adults, by researching fashion trends and designing our own patterns.

You are not just the owner of the company. You are the CEO, secretary, website designer, accountant, head of marketing, and janitor. That is, until you can afford to delegate this to contractors and employees.
However, the most important for successful company that the items will being competitive and sold on the market, otherwise your business will be failed. Thus, mostly I took the responsibility for sales and especially for:
• Daily collaboration with key employees such as: tailors, suppliers, sellers, accounter, smm specialists regarding cooperation and success as a team.
• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence
• Building and promoting healthy, long-lasting customer relations by partnering with them and understanding their needs
• Achieving growth and hitting sales targets by learning markets and market shifts while being fully aware of new products and competition status

Sales Manager, Installation Service Construction Company in Nizhyn
2015 – 2019

• Providing design consultation and assessment to clients, which included design and calculations for external structural elements, including windows, doors, roofs and facades, and managing client projects with contractors to a satisfactory completion.
• Compiling commercial offers for cooperation, agreeing on individual conditions and wishes regarding cooperation, and concluding contractual relations with commercial, state, budget organisations and individuals.
• Developing relationships with new and existing contractors and managing their priorities, participating in procurement auctions and negotiating with suppliers.
• Designing and implementing a strategic business plan that expands company’s customer base and ensure its strong presence.

Assistant Sales Manager, Windows Luxe in Chernihiv
2013 – 2015

I was responsible for customer communications and dealing with customer orders and complaints. My role included calculating windows structures, placing orders and specifications with contractors and maintaining accounting database.

Education & Training

• Functional Skills English, Level 2 current
• Esol skills for life (Entry 3) course, Adult Education in Gloucestershire, 2023
• English Course, upper-Intermediate Level, English Dom, Ukraine, 2023
• Master’s degree in Finance and Credit, Ukrainian Chernihiv Technological university, 2013
• Certificate equivalent to GCSE in Maths

Hobbies

I am keen on pilates, yoga, swimming. I like travelling and spend free time with my son.

References
References are available upon request.