Роман

Roman Davydiuk

[open contact info](look above in the "contact info" section) • [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

Education

STATE UNIVERSITY OF TRADE AND ECONOMICS Kyiv, Ukraine
MA in International Trade September 2022 - December 2023
Relevant Coursework: Global Marketing, Standardization,
Global supply chain management.

NATIONAL TECHNICAL UNIVERSITY Kharkiv, Ukraine
“KHARKIV POLYTECHNIC INSTITUTE” June 2022
BA in International Economic Relations.
Relevant Coursework: Foreign Language, Economic Informatics,
International Economic Relations.

CARINTHIA UNIVERSITY OF APPLIED SCIENCES / Villach, Austria
FACHHOCHSCHULE KÄRNTEN October 2020 – June 2021
BA in Intercultural Management in English.
Studying abroad for 10 months within Ernst Mach Scholarship.
Financed by the Austrian Federal Ministry of Education, Science and Research (BMBWF).
Awarding organization: Austrian Agency for International Cooperation in Education and Research
(OeAD-GmbH).
Relevant coursework: Intercultural Teamwork, Project Management, Research Skills.

Experience

NEXTIVA Kyiv, Ukraine (remote)
Advanced Support Representative April - December 2022
- Work with regular customers
- Solving problems of increased technical complexity.
- Remote network analysis and troubleshooting
- Understanding and ability to work with different operating systems such as Windows, macOS, Linux,
Android, and iOS.

Technical Support Representative December 2021 - April 2022
- Understanding of the company's products and their features
- Configuring the VoIP (Voice over IP) system from the very beginning.
- Assisting new customers with the initial setup of phone system accounts.
- Troubleshooting of technical issues related to software, hardware and networking.
- Resolving customer’s issues, questions or tasks via phone, email or chat.

International Communication Experience

INTERNSHIP PROGRAM FOR YOUTH Lviv, Ukraine
FROM LVIV REGULATORY HUB February - May 2023
Finished a practical course on project management in the public sphere. Together with the team, we
prepared a research project on the availability of housing for IDPs in the Lviv region.
STUDENT PROJECT IN ASSOCIATION WITH Villach, Austria
“HANDS WITH HEART” FOUNDATION March – June 2021
Team analyst
Along with my team suggested funding possibilities for NGOs in 5 different regions worldwide.
Documented Cost & Resources plan, Project Schedule and Work Structure using OpenProject tool.
Presented the results of the project remotely to the owner of the NGO.

#TEIN4CITIZENTS RESEARCH PROJECT Villach, Austria
Team leader March – June 2021
Project “Adapted business strategies during COVID-19”
Arranged and held 2 remote interviews with restaurant owners from Slovenia and Italy.
Presented the results of the research at the #TEIN4Citizents conference in front of a 40+ person audience.

GLOBAL CASE STUDY CHALLENGE Villach, Austria
Team leader October – December 2020
Finished theoretical training including 10 weeks of practical experience as a member
of a Global Virtual Team.
Technical Skills
Operating systems: Windows 10 / 8 / 7, Mac OS.
Software: Microsoft Office, Google Docs, SAP, SPSS, OpenProject, ARIS, Notion.

Performing Arts Experience
"POLYTECHNIC" ACTING SCHOOL AND THEATRE Kharkiv, Ukraine
Actor / Trainer October 2018 – February 2022
Play the lead roles in two plays open to the public throughout the year. Moderate acting training weekly to
10+ students as a part of theatre activities.

Language Skills and Interests
Language Skills: Native Ukrainian and Russian, Advanced English, Elementary German and French.
Interests: Travelling, Sports, Reading, Giving free English lessons to my friends.