Contact information

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Work experience

Client advisor & Billing analyst

from 04.2018 to 12.2023 (5 years 8 months)
Marsh for brokerage insurance, Other countries (Finance, banking, and insurance)

handling client compalints , repsond to client requests such as medical approval , medical claim submission , medical network inquires , billing analysis , renewal propsals.
affirm with client that they receive the best service from insurance company.

Account manager

from 04.2017 to 03.2018 (11 months)
Egycare for Medical insurance, Cairo (Finance, banking, and insurance)

Shop manager

from 03.2014 to 04.2017 (3 years 1 month)
Orange Egypt, cairo (Retail)

Sales representative

from 03.2013 to 04.2014 (1 year 1 month)
Orange Egypt, Cairo (Retail)

Customer service representative

from 01.2012 to 03.2013 (1 year 2 months)
Xceed, Cairo / Egypt (Telecommunications and networking)

Sales representative

from 01.2010 to 12.2011 (1 year 11 months)
Saudi Industries for pipes, Jeedah / Saudi Arabia (Construction industry and woodworking)

Banker

from 07.2009 to 12.2009 (5 months)
Egyptian Saudi Finance Bank ( Albarak Bank ), Cairo / Egypt (Finance, banking, and insurance)

Education

ain shams universty egypt

Faculty of commerce / Major accounting, cairo egypt
Higher, from 2003 to 2007 (4 years)

Knowledge and skills

Language proficiencies

• English — advanced
• Arabic — fluent