Євгенія
Customer service manager
- Age:
- 29 years
- City:
- Kyiv
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Name: Isaienko Yevheniia
Age: 29 y.o
Currently in Germany
Contact information: [
E-mail: [
Work experience
1. Project manager at Archivizer (internship)
-communication with customer
-evaluate tasks based on the approved time
-allocate project budget to tasks
-manage task deadline
-assign tasks to a team
2. Game presenter (Bombay) (2021-2022)
-creation and participation of content for players;
-analysis working strategies for players;
-communication with international clients via game platform;
-increase involvement to the game.
2. Founder eyelash extensions studio in Kiev (2017-2022)
- expanding the number of Instagram followers by virtue of target advertising;
-interviewing for employees;
-conducting training and educating stuff members;
-organizing working process and distribution of responsibilities in the team;
-organizing the purchase of materials;
-scheduling for employees and customers;
- quality control of work performed;
-budget planning;
-conducting reports;
-increase customer flow for one year at 80%
-managing more than 3 employees;
4. Sales manager in PrivatBank (2013-2015)
-Direct sales product of bank;
-creating strategies abs content which help get results;
-reward for one of the best salesman for month (3 consecutive month);
-support VIP clients.
Education:
Dnipro State Agrarian and Economic University ( DSAEU) - accounting – 2011-2015
Separate Structural Unit ( Verchnodniprovsk Applied College of Dnipro State ) – lawyer
Personal qualities:
Initiative and creative
Energetic and determined
Stress-resistant
Sense of leadership and responsibility
Versatile
Dependable
Ambitious
Courteous
Determined
Diligent
Insightful
Self-motivated
Skills
Languages:
Ukrainian – native speaker
Russian – native speaker
English- B2-C1
German language- A2
Certificate and workshops:
The course of motion design
Adobe After Effects, PremierPro, Cinema 4D
The Course for run a beauty salon by Pigaleva.
Sales training.
English courses (space deer)
Course of speaking and voice improvement.
CGI school. BootCamp Project Manager
Methodologies : Scrum, Waterfall, Kanban
Experienced in Asana, Jira, Trello
Additional information
Driver’s license
Married
Open for business trips.
Hobbies: travels, yoga
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