Alona

Alona Kokovikhina
Kyiv, Ukraine / [open contact info](look above in the "contact info" section) / [open contact info](look above in the "contact info" section)

WORK EXPERIENCE
STUDENT LEADERSHIP INTERN Naceradec, Czechia
Cumorah Academy Apr. 2024 – Present

● Led a group of 11 international students, providing them personal and educational support.
● Organized group presentations, team-building activities, and lessons for up to 70 persons.
● Trained students for their group leader positions by giving everyone the opportunity to outstand.
● Implemented creative ideas into the company’s life by cooperating with students and staff.

TRAVEL COORDINATOR Naceradec, Czechia
Cumorah Academy Apr. 2024 – Present

● Organized 2 trips for 70-77 people in Czechia and Germany.
● Facilitated workshops regarding local travel solutions by providing guidelines and suggestions.
● Prepared engaging explorational activities, which included helpful tips and visiting must-see sites.
● Provided personal consultations for foreign students regarding their personal travel arrangements.

CUSTOMER SERVICE ASSISTANT IN WALLCOVERINGS RETAIL Kyiv, Ukraine
Marburg Wallcoverings June. 2020 – Sep. 2022

● Accepted and redirected up to 50 orders via messages, phone calls, and e-mails every day.
● Resolved conflicts and miscommunications regarding the goods’ prices and quality.
● Input the information about clients, newly incomed goods, orders into the company’s database.
● Coordinated the work of delivery department by communicating with the post offices.
● Reviewed new wallcovering collections and estimated average success rate for certain articles.

EDUCATION
LEADERSHIP, TEAM LEADERSHIP & ENGLISH CERTIFICATES Naceradec, Czechia
Cumorah Academy Jan. 2023 – Present
● Teamwork, Leadership, Public Speaking, Soft Skills.
● Teaching Skills, Conflict Resolution, Career Development, Book Club.
● English C1 Certification Program.

BACHELOR’S DEGREE IN INTERIOR DESIGN Kyiv, Ukraine
Salvador Dali Academy of Contemporary Arts Sep. 2021 – Present
● Interior and Landscape Design, Industrial Design, Architectural Drawing.
● The History of Arts, Drawing, Painting.

SOFT SKILLS HARD SKILLS
● Leadership and public speaking. ● Native Ukrainian, fluent English.
● Conflict resolution, problem solving. ● Microsoft Office and Google Workplace.
● Creativity and attention to details. ● Adobe PS, Adobe Illustrator, Canva.
● Stress resistance in teamwork. ● ArchiCAD 26, 3ds Max, Artlantis.