Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/1543047

Work experience

English/Russian Teacher (Russian as a foreign language)

from 06.2017 to now (6 years 11 months)
AlmaSchool, Киев (Education and science)

Customer Support representative

from 02.2016 to 09.2018 (2 years 7 months)
LuckyTalky, Киев (Academic writing)

Respond to Customers' inquiries in a timely manner;
Promote sales to new and existing Customers;
Provide Customers with all needed information about the Company;
Guide orders throughout the completion process;
Check orders for quality and accuracy;
Accept Customers' complaints and deal with them according to Company's Policies; transmit complains to person in charge of resolving them;
Answer incoming calls, chats, and emails as they appear;
Make outgoing calls

English teacher

from 08.2014 to 09.2015 (1 year 1 month)
IQ Center, Kiev (Education and science)

Group and individual classes in-school and via Skype (Avalon method). Working with corporate clients. Testing new students and teachers.

Education

КУ имени Бориса Гринченка

Филология (английский, японский), Киев
Higher, from 2008 to 2014 (5 years 9 months)

Университетский колледж Киевского университета имени Бориса Гринченко

Младшая школа, Киев
Specialized secondary, from 2007 to 2008 (9 months)

Музыкальная школа №3

Фортепиано, Киев
Specialized secondary, from 2000 to 2008 (7 years 9 months)

Additional education and certificates

British Council - "Business English" (BEC Higher/С1)

2013 г.

Japanese-Language Proficiency Test N3

2019

Knowledge and skills

Language proficiencies

• Russian — fluent
• Ukrainian — fluent
• English — advanced
• Japanese — average

Additional information

I am quite computer savvy, genuinely curious and enthusiastic about what I work on and always willing to study something new.

Currently I am brushing up on my Japanese (my goal is N2 level) and I have just started Python in order to pursue career in computational linguistics in the future.

No-smoker.