Resume from July 5, 2021 PRO

Людмила

Методист, менеджер по образованию, учитель

Employment:
Full-time, part-time.
Age:
31 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

Contact information

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Work experience

English and Russian Teacher (Russian as a foreign language*)

from 05.2017 to now (7 years 1 month)
AlmaSchool, Київ (Courses)

Customer Support representative

from 02.2016 to 09.2018 (2 years 7 months)
LuckyTalky, Київ (Consulting, accounting and auditing)

Respond to Customers' inquiries in a timely manner;
Promote sales to new and existing Customers;
Provide Customers with all needed information about the Company;
Guide orders throughout the completion process;
Check orders for quality and accuracy;
Accept Customers' complaints and deal with them according to Company's Policies; transmit complains to person in charge of resolving them;
Answer incoming calls, chats, and emails as they appear;
Make outgoing calls

English teacher

from 08.2014 to 09.2015 (1 year 1 month)
IQ Center, Киев (Education and science)

Group and individual classes in-school and via Skype (Avalon method). Working with corporate clients. Testing new students and teachers.

Адміністратор

from 04.2013 to 07.2013 (3 months)
Укоэнергобуд, Киев (Real estate)

Education

КУ імени Бориса Грінченка

Філологія (Англійська, Японська), Київ
Higher, from 2008 to 2014 (6 years)

Музична школа №3

Фортепіано, Киев
Specialized secondary, from 2000 to 2008 (8 years)

Additional education and certificates

British Council - "Business English" (BEC Higher/С1)

2013 г.

Japanese-Language Proficiency Test N3

2019

SOVa Teacher training: Methodology Booster (CELTA based)

Sep 2018- Jan 2019

Основи Python (Beetroot Academy)

2021

Knowledge and skills

MS Office Python PC User

Language proficiencies

  • Ukrainian — fluent
  • Russian — fluent
  • English — fluent
  • Japanese — above average

Additional information

A highly motivated language teacher who is able to effectively communicate with students from diverse cultural and linguistic background. Organised, flexible, adaptable, patient and tactful, able to inspire students and involve them all in the learning process. Equally enjoy working with children, young people and adults.

I am quite computer savvy, genuinely curious and enthusiastic about what I work on and always willing to study something new.
I am acquainted with the basics of Statistics and keep studying it, as well as combinatorics, probabilities and discrete mathematics.

No-smoker.

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