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Work experience

Deputy country director

from 08.2021 to now (5 years)
NETWELL Ukraine LLC, Дистанційно (IT)

Deputy Director
August 2021 – Present
IT solutions, telecommunications equipment, networking solutions and software
The company provides complex IT solutions, including telecommunications systems, networking equipment, software, and support services.
As a Business Operations Specialist, I support internal company processes related to documentation, reporting, payments, and administrative procedures.
My responsibilities include preparing documents and data for accounting, banks, audits, and internal reporting, maintaining tracking tables and reconciliations, and supporting payment, contract, and banking procedures.
I am responsible for maintaining accurate documentation and coordinating communication with banks, auditors, suppliers, contractors, and other parties involved in business processes.
I also support international contracts and deliveries, including document verification and coordination with suppliers and customs brokers, review of documents from foreign partners, and follow-up on delivery-related issues.

Executive Assistant

from 12.2019 to 03.2021 (1 year 4 months)
Unifood Trading Company / Agro Business Company, Дистанційно (Оптова торгівля, дистрибуція, імпорт, експорт)

Executive Assistant
December 2019 – March 2021
Agricultural trade, import and export
The company was engaged in agricultural export projects and the development of new business opportunities in Hong Kong, Malaysia and Indonesia.
I supported the CEO in administrative and organizational matters.
My responsibilities included coordinating personal documents for company registration, visa applications, and other administrative procedures, maintaining project expense reports, and preparing information for the head office.
I collected and organized information on new business opportunities, searched for potential clients, and prepared presentations and client databases.
I also provided day-to-day administrative support for business activities and coordinated communication with external partners.

Recruitment consultant

from 07.2015 to 08.2021 (6 years 2 months)
Freelance / Self-employed, Дистанційно (Пошук персоналу, HR)

Recruitment Consultant
July 2015 – August 2021
IT and non-IT recruitment
I worked on recruitment projects for Ukrainian and international companies.
My responsibilities included the full recruitment cycle: working with clients to understand their hiring needs, searching and evaluating candidates, conducting interviews, organizing meetings, and supporting candidates throughout the hiring process.
I recruited specialists in IT, sales, finance, administration, and technical areas, including Software Developers, QA Engineers, Project Managers, Business Analysts, Product Owners, as well as sales, accounting, and finance professionals.

Project Coordinator

from 01.2015 to 10.2015 (10 months)
OLEROM Consulting (Forum One Ukraine, IIF Projects), Київ (Освіта, наука)

Project Coordinator
January 2015 – October 2015
Business education and international business forums
The company provided business education programs for corporate clients and organized international business forums featuring world-renowned speakers.
I participated in organizing international business forums, including events with Richard Branson.
My responsibilities included coordinating communication between partners and internal teams, preparing reports and project documentation, and supporting partner-related activities.
I maintained project information, prepared materials for partners, and supported the onboarding of new employees.

Sales coordinator

from 01.2009 to 01.2015 (6 years)
OLEROM Consulting, Київ (Освіта, наука)

Sales Operations Coordinator
January 2009 – January 2015
Business education and professional development programs
I provided operational support for the sales department and helped organize daily work processes.
My responsibilities included maintaining the CRM database, keeping information and materials for customers up to date, supporting recruitment, training, and onboarding of new employees, as well as preparing work instructions, sales scripts, and templates for managers.
I organized internal information about programs, trainers, and clients, maintained knowledge bases, and supported communication with corporate clients.

Education

Interregional Academy of Personnel Management (IAPM)

Bachelor’s Degree in Practical Psychology, Харків
Unfinished higher, from 2000 to 2005 (5 years)

Knowledge and skills

• Організованість
• Управлінські навички
• Доброзичливість
• Trello
• Управління ІТ-проєктами
• Canva
• Чесність
• Дисциплінованість
• Адаптивність
• Ініціативність
• Неконфліктність

Language proficiencies

English — average

Additional information

Professional Summary

I have more than 15 years of experience in business operations, document management, and coordination between employees, suppliers, banks, accounting departments, and external partners.

My responsibilities include keeping business processes organized, coordinating communication between internal teams and external partners, and ensuring that tasks, documents, and processes are completed accurately and on time.

Strong organizational skills help me maintain clear documentation, structure information, and keep business processes running smoothly.