Eugenia

Business Operations Specialist, Executive Coordinator

Age:
47 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote, Uzhhorod

Contact information

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Work experience

Deputy country director

from 08.2021 to now (5 years 2 months)
NETWELL Ukraine LLC, Дистанційно (IT)

Deputy Director
August 2021 – Present
IT solutions, telecommunications equipment, networking solutions and software
The company provides complex IT solutions, including telecommunications systems, networking equipment, software, and support services.
Key Responsibilities:
•Coordinate day-to-day business operations across finance, banking, accounting and administration.
•Manage communication with banks, auditors, accountants, suppliers, logistics partners and external stakeholders.
•Prepare documentation for banking compliance, audits, international payments and executive reporting.
•Support international import documentation and supplier contracts.
•Maintain reconciliation reports, operational records and internal process documentation.
Selected Achievements:
•Coordinated documentation for annual financial audits.
•Supported international projects and supplier relationships.
•Ensured operational accuracy across banking and financial documentation.
•Served as the central coordination point between multiple business functions.

Executive Assistant

from 12.2019 to 03.2021 (1 year 4 months)
Unifood Trading Company / Agro Business Company, Дистанційно (Оптова торгівля, дистрибуція, імпорт, експорт)

Executive Assistant
December 2019 – March 2021
Agricultural trade, import and export
The company was engaged in agricultural export projects and the development of new business opportunities in Hong Kong, Malaysia and Indonesia.
Key Responsibilities:
•Supported executive management in international trading projects.
•Prepared business reports, presentations and market research.
•Coordinated international communication and administrative activities.
•Maintained client databases and project documentation.

Recruitment consultant

from 07.2015 to 08.2021 (6 years 2 months)
Freelance / Self-employed, Дистанційно (Пошук персоналу, HR)

Recruitment Consultant
July 2015 – August 2021
IT and non-IT recruitment
I worked on recruitment projects for Ukrainian and international companies.
Key Responsibilities:
•Delivered full-cycle recruitment for Ukrainian and international companies.
•Managed sourcing, interviewing, candidate assessment and hiring coordination.
•Recruited professionals across IT, Finance, Operations, Sales and Business Support.

Project Coordinator

from 01.2015 to 10.2015 (10 months)
OLEROM Consulting (Forum One Ukraine, IIF Projects), Київ (Освіта, наука)

Project Coordinator
January 2015 – October 2015
Business education and international business forums
The company provided business education programs for corporate clients and organized international business forums featuring world-renowned speakers.
I participated in organizing international business forums, including events with Richard Branson.
My responsibilities included coordinating communication between partners and internal teams, preparing reports and project documentation, and supporting partner-related activities.
I maintained project information, prepared materials for partners, and supported the onboarding of new employees.

Sales coordinator

from 01.2009 to 01.2015 (6 years)
OLEROM Consulting, Київ (Освіта, наука)

Sales Operations Coordinator
January 2009 – January 2015
Business education and professional development programs
I provided operational support for the sales department and helped organize daily work processes.
My responsibilities included maintaining the CRM database, keeping information and materials for customers up to date, supporting recruitment, training, and onboarding of new employees, as well as preparing work instructions, sales scripts, and templates for managers.
I organized internal information about programs, trainers, and clients, maintained knowledge bases, and supported communication with corporate clients.

Education

Interregional Academy of Personnel Management (IAPM)

Bachelor’s Degree in Practical Psychology, Харків
Unfinished higher, from 2000 to 2005 (5 years)

Knowledge and skills

  • Організованість
  • Управлінські навички
  • Доброзичливість
  • Trello
  • Чесність
  • Дисциплінованість
  • Адаптивність
  • Ініціативність
  • Неконфліктність
  • Відповідальність
  • Здатність до навчання
  • Комунікабельність
  • Ведення документації

Language proficiencies

English — average

Additional information

Professional Summary

For many years I have supported the smooth day-to-day operations of the business by coordinating activities across finance, accounting, banking, suppliers, logistics, external auditors, and executive management.

One of my key strengths is the ability to quickly understand unfamiliar business contexts, learn the practical knowledge required for my role, coordinate cross-functional activities, and ensure tasks are completed successfully.

I am now intentionally developing my expertise in Business Operations and Process Management, with the goal of not only supporting operational processes but also contributing to their optimization, scalability, and long-term efficiency.

Currently developing expertise in Notion, Jira, Business Operations, Finance for Operations and Business English.

Maintain an active lifestyle through regular yoga and mobility exercises. Committed to continuous learning and ongoing professional development

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