Collins
Customer support representative, 8 000 UAH
- Considering positions:
- Customer support representative, Sales representative, Call center operator, Sales manager, Relationship manager
- Employment type:
- full-time
- Age:
- 23 years
- City of residence:
- Zaporizhzhia
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/19633338/
Work experience
Call center operator
from 02.2024 to 07.2026
(2 years 6 months)
GIG logistics, Remote (Transportation and logistics)
- Handled inbound and outbound customer calls regarding deliveries, shipments, and orders.
- Provided shipment tracking information and updates on delivery status.
- Resolved customer complaints concerning delayed, missing, or damaged packages.
- Used CRM systems to record and update customer information and shipment detail.
- Maintained accurate records of customer interactions and followed up on unresolved cases.
- scheduled deliveries and pickups and confirmed customer details.
Education
ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
FOOD SCIENCE AND TECHNOLOGY, Zaporizhzhia
Higher, from 2020 to 2025 (5 years)
Additional education and certificates
Remote Job Training
2025, 2 months
Knowledge and skills
- Data management
- Microsoft Copilot
- Understandability
- Network security
Language proficiencies
English — fluent
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The candidate's resume is posted at https://www.work.ua/resumes/19633338/