Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/2560382

Work experience

Head of Technical Support Unit

from 03.2016 to now (8 years 2 months)
Ashlar-Vellum LLC, Austin (CAD programs)

- Team managing
- Jira administrative role.
- Kayako Support Suite administrative role.
- Good understanding of 2D and 3D file formats.
- Customer technical support.
- Packaging consultant.
- Phone, email, chat support.
- Remote session support (Team Viewer etc.).
- Manual testing.
- Bugs documentation.
- Knowledgebase notes creating.

Structural packaging engineer

from 12.2011 to 02.2016 (4 years 2 months)
Kyiv cardboard paper mill, Obuchiv (Industry and Manufacturing)

Design and modeling of new types of corrugated packaging, process documentation, maintenance projects in preparation for mass production.

CNC Operator

from 10.2011 to 01.2012 (3 months)
Kyiv cardboard paper mill (Industry and Manufacturing)

Execution of jobs on CNC machine - ZUND 3000.

Education

National technical university of Ukraine "Kyiv polytechnic institute"

Machine engineering, Mechanics and Machine-Building Institute, Master of Science, Diploma with distinction, Kyiv
Higher, from 2006 to 2012 (5 years 8 months)

Berdichev Polytechnic colledge (Berdichev,Ukraine)
Process engineer, Bachelor of Science, Diploma with distinction

Berdichev Polytechnic colledge

Process engineer, Berdichev
Unfinished higher, from 2002 to 2006 (3 years 8 months)

Additional education and certificates

British council Ukraine

2014, 3 months

GRADE English courses

2016

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — average

Additional information

Experienced designer and process engineer.
Deep knowledge in specialized software (ArtiosCAD, Cape Pack, Truck Fill, Autocad Mechanical, Inventor,Solidworks).
Focus on continual process of obtaining new skills and qualification.
Packaging star of Ukraine 2016 winner.