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Work experience

Desktop support tech L2

from 10.2018 to now (5 years 7 months)
Aviva Poland, Lviv (Finance, banking, and insurance)

Second level support.
Support for internal products and end users
Support for L1 team
Managing internl applications
Managing AD PC`s and Users
SCCM Managing
Managing McAfee server and network protection.
Achievements:
Staible network
All systems were always up to date.
Quick solving requests from L1

Help Desk support tech.

from 11.2014 to now (9 years 6 months)
PLS Logistics services, Львов (Transportation and logistics)

Managing AD in about 12 offices in different countries
Installing new PC`s
Maitanace for old one`s
Managing network
Managing IP Phone system (Mitel)
Hardware support
Creating TCP network in new office

Implementation consultant/ QA

from 08.2010 to 09.2014 (4 years 1 month)
Infsystems S.A., Warszawa (Deploy and implement CRM/ERP system for printing houses)

Analytyc meetings with clients
Configuring system according to client requirements
Managing AD in the clients and companny office
Installing software on the clients and office PC`s
Testing deployed system
Installing and managin PC`s in the office
Creating and administating MS Windows failedower clusters
Installing and administrating MS SQL servers
Creating and administrating VM`s using Microsoft Hype-V VmWare and Virtual box platforms

Головний спеціаліст відділу ІТ

from 09.2008 to 08.2010 (1 year 11 months)
НАСК Оранта, Львов (Finance, banking, and insurance)

Hardware and software managemant.
AD constructing and management
Stuff learning
Fully working PC`s network and AD
SQL server management

Education

Українська Академія Друкарства

Факультет Видавночо поліграфічних інформаційних технології, Львов
Higher, from 2005 to 2010 (4 years 4 months)

Технолог магістр з технології друкованних видань и пакувань

Knowledge and skills

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Russian — fluent
• Polish — advanced

Additional information

George Shestakov
Birth date: 15/04/1986
Contact: Lvov, Lipinskiego st. 13 76
Mobile: [open contact info](look above in the "contact info" section)
E-mail: [open contact info](look above in the "contact info" section)


Experience:
08-2010 – 10-2014 - consultant, Infosystems S.A., deploying and implementation of MIS/ERP systems. System administrator, Warsaw Poland

Responsibility:
•Analytic meetings with implementation clients analyzing of clients needs
•writing projects of functionality of the system
•configuration of the application to the needs of the client
•arranging the network infrastructure of the client
•firm network maintenance
•configuration clients and company servers and network
•configuration of MS Exchange, Windows AD, MS SQL Server
•configuration and maintenance of office and specialized software
•testing of the developed software

Achievements:
•smooth operation of the firm and the client’s network
•successful implementation
•easy resumption of work of the company after a crash


08-2007 - 08-2010 senior specialist of IT department, LOD "Oranta", insurance, Lvov Ukraine

Responsibilities:
•software installation and maintenance
•arranging network infrastructure in more than 40 branches
•training staff to work with software
•repairing of equipment

Achievements:
•Smooth operation Directorate and branches
•easy resumption of work of the company after a crash

Education:
•Ukrainian Academy of Printing, PUBLISHING AND PRINTING INFORMATION TECHNOLOGY FACULTY, Technology of Development, Production and Design of Packaging - magister degree.

Professional skills:
•PC- administrator-level
•Knowledge of Window OS 98/2000 / XP / 7 Server 2003/2008/2012 Administrator-level
•Windows AD, MS Exchange Server 2003/2010, MS SQL Server 2008 / 2008R2 / 2012 Administrator-level
•Knowledge and understanding of network architecture
•TestComplite at writing basic scripts for automated testing level
Languages:
•Russian - native
•Ukrainian - native
•Polish – C2
•English – B1