Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/5021513

Work experience

Customer Service Representative

from 09.2017 to 08.2018 (11 months)
Jetex Flight Support, Dubai (Private Aviation)

As it was company which worked with VIP clients I had to provide the best service, meet all the requirements of our passengers and crew, answer phone calls and e-mails, prepare documents for every flight, prepare general declaration, crew and passengers manifests, prepare advanced passengers information, clear passports at the immigration for the clients, arrange catering for each flight, arrange transportation for crew and passengers upon arrival and/or departure.

Restaurant Hostess

from 08.2016 to 09.2017 (1 year 1 month)
Emaar Hospitality Group, Dubai (Hospitality)

I started working at this company as a waitress but after 1 month I got a promotion to Restaurant hostess. My responsibilities included: meet and greet all the guests entering the restaurant, answer e-mails and phone calls, make bookings, make sure that all the guests are satisfied, deal with complaints, assist the manager with some documentaries, provide 5-star service.

Education

Харьковский Национальный Университет им Каразина

Иностранных языков, Харьков
Unfinished higher, from 2012 to 2016 (3 years 9 months)

Я закончила факультет иностранных языков по специальности: Перевод и филология немецкого и английского языков. Получила диплом бакалавра.

Knowledge and skills

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Russian — fluent
• German — average