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Work experience

Business Development Manager

from 05.2022 to 11.2022 (6 months)
Head4Hunt, Дистанційно (Пошук персоналу, HR)

•Identify and research potential clients
•Develop and maintain client relationships
•Coordinate with sales teams to develop mutually beneficial proposals
•Gather useful information from customer and competitor data
•Make and give presentations to prospective clients and internal executives
•Create and implement processes and policies to support the overall business
•Track, identify and add qualified prospects to sales pipeline
•Develop and manage strategic partnerships to grow business
•Conduct ongoing market research
•Prepare and submit sales contracts

Hotel manager

from 04.2017 to 02.2022 (4 years 10 months)
Hotel "California", Коблеве (Туризм)

•Cordination of work of all the hotel services;
•Processing new bookings via calls and emails;
•Documentation of bookings;
•Assisting guests with any special requirements during their stay;
•Greeting, check in and out of guests;
•Managing clients enquiries and complaints providing effective solutions;
•Being aware of importance of customers review on Google;
•Organising of corporate meetings;
•Writing articles on the hotel website

Customer support representative

from 07.2015 to 05.2017 (1 year 10 months)
Web Tech, Николаев (Николаевская обл.) (IT)

•Providing technical support to clients;
•Communication with company reps and vendors to identify computer products that would support and enhance departmental and company operations;
•Monitoring phone calls;
•Taking help ticket jobs assigned by IT supervisor and recorded ticket results for reporting and record-keeping;
•Supporting senior technicians with complex tasks and time-sensitive achievements to meet client expectations.

Преподаватель иностранного языка

from 10.2012 to 06.2014 (1 year 8 months)
Частное репетиторство, Москва (Обучение иностранному языку)

Обучение иностранному языку на курсах и на индивидуальных занятиях ; проведение коррекционной работы.

Education

Московский Государственный Педагогический Университет

Иностранные языки, лингвистика, Москва
Higher, from 2008 to 2013 (4 years 9 months)

Knowledge and skills

Language proficiencies

• English — advanced
• French — average

Additional information

Знание ПК: Microsoft, Excel, Power Point;
Знание иностранных языков: английский, французский.
Личные качества: ответственность, пунктуальность, аккуратность в работе, исполнительностью.